
H. N. Subba Rao
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It is 4 days, I am not able to install the new app. Your customer support is unable to fix. In the process my net is disabled by your staff for entry of pass word. The guy in tech service asked me to key in some numbers even then it is not restored. He told he will be back in 10 min. Now it is more than 2 hours, he is yet to call. ACT service is a horror Time we go for Jio.
1 person found this review helpful
Atria Convergence Technologies Ltd
May 20, 2020
Hi! We regret the inconvenience caused. Please share the Account ID or Ticket details for us to fix this.

Sayeed Bin Abdullah
I paid the amount on the 1st day of the month, to get renewal. Apps show valid till the 1st of next month, I have a screenshot. Support agents are saying it was reflected for last month (which I have not used). To skip the resolution all are disconnecting the calls. My money was scammed. I have multiple referrals who are using this service, now I'm disconnecting this and also suggest all my referrals to switch this worst service.
256 people found this review helpful

VIDEV
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The app and customer service is trying to scam you.. And is pretty pointless because I asked for a disconnection two weeks back. They called me two times before the disconnection date and did lots of confusing stuff. I cleared all my dues, and yet again today, after I moved away from the location, they are calling and asking me to return the router and again sending me another bill.
4 people found this review helpful