4.7
1.25K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Have your insurance information close at hand with the Acuity app. Pay your bill, view your policy documents, report and track claims, and more all in one place!

View your information and profile:
• Access your agency information effortlessly
• Conveniently save vehicle ID cards to your phone.*
• Have digital copies of your certificates of insurance for any situation

Lean on Acuity during tough times:
• Instantly connect with Emergency Roadside Assistance 24/7
• Have personal guidance with the claim process step-by-step on your phone
• Smoothly search through our extensive Acuity pre-approved auto repair shops near you

Make the payment and billing process quick and safe:
• Pay scheduled bills with debit/credit or checking account
• Be in the loop on new information by signing up for electronic mail or text message notifications

*Vehicle ID card does not meet requirements for proof of insurance as required in some states.
Updated on
Aug 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.21K reviews
Lobelia
May 26, 2023
DO NOT get insurance from them! They won't let us cancel our policy. Every time we call to cancel they hang up on us. We have been charged every month for the last year even though we dont even have the building the insurance was put on since last year. We finally got through to someone on the phone and they said they would mail cancelation forms.... 1 month later we got a letter saying they renewed it again. This place is a nightmare!
1 person found this review helpful
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Acuity, A Mutual Insurance Company
April 21, 2023
Hello, and thank you for your feedback, Lobelia. If you'd like to discuss your specific situation in greater detail please email me with the policy number at customercare@acuity.com. Thank you, CM with Acuity.
Peter Hahn
August 15, 2025
I can't accept the terms to get into the app. the button is too far down so I can't hit accept without backing out of the app because accept is underneath by back button
1 person found this review helpful
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Acuity, A Mutual Insurance Company
August 28, 2025
Thank you for the feedback, Peter. We will share it with our team.
Jim Starosta
June 29, 2024
App logs out and does not have a stay logged in option. Get error 100 and support does not know what that means. Does not cache auto insurance cards and gives error requiring you to close app and requires you to close app and relogin. Needs work.
Did you find this helpful?
Acuity, A Mutual Insurance Company
July 1, 2024
Thank you for the feedback, Jim.

What’s new

Minor bug fix.

App support

About the developer
Acuity, a Mutual Insurance Company
help.desk@acuity.com
2800 S Taylor Dr Sheboygan, WI 53081-8474 United States
+1 833-415-1865