Adani Electricity

3.4
12.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Adani Electricity official app is the latest offering from the new age utility which extends a host of features to its customers.
The features include:
1. Easy registration and login:
a. Register using registered mobile no / Account No
b. Access with Fingerprint / Facial Recognition
2. Payments and receipts:
a. Pay Monthly Bill
b. Pay Security Deposit
c. Download Payment Receipt - Bill Payment
d. Download Payment Receipt - SD Payment
3. Bill Copies & Account statement:
a. Download Bill Copy for last 6 months
b. Download Account statement for 12 months duration
c. Register for Paperless Billing
d. Change Bill Language
4. Complaint registration & status:
a. Register No Supply Complaints
b. Register Streetlight Complaints
c. Check Outage Status
5. Meter Reading:
a. Check Meter Reading History
b. Submit Meter Reading & meter reading image
6. Locate touchpoints:
a. Genius Pay & CCC locations on Maps
7. Other features:
a. Add Multiple Accounts
b. Check Consumption Trend
c. Check Payment Pattern
d. Month on Month Consumption Comparison
e. Opt-in for WhatsApp services
f. Chat BOT - ELEKTRA
g. Social Media Pages - plug-ins
h. One touch button for 24x7 Call Center - 19122

All you need:
• A smart phone with Android Operating System (OS 5.0 Lollipop or above).
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi.

For queries, feedback & suggestions, kindly email us at Helpdesk.Mumbaielectricity@adani.com or call 19122.
Do like us on https://www.facebook.com/AdaniElectricityMumbai
Follow us on https://twitter.com/Adani_Elec_Mum
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Messages
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
12.2K reviews
vaibhav chudasama
April 28, 2024
After making payment the amount has been deducted and still asking for payment on title bar... Neither i have recieved the acknowledgement copy or nor download the acknowledgement copy manually from payment history tab even current and previous month's acknowledgement copy is not reflecting payment history section...Very poor app, Lots of glitches... Please update the app.
2 people found this review helpful
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Vijay Chudasama
May 8, 2024
Everytime I make a payment and enter bank details and the OTP on the payment page the Adani Electricity App just freezes and the page is stuck forever and money gets debited from bank account and there is no update on Adani Electricity App that payment is made not any confirmation sms is received that electricity bill payment is made. This issue has been ongoiye er since and even after multiple upgrades in the app it's not resolved. This is really pathetic service from the IT Team of Adani app.
13 people found this review helpful
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Adani Electricity, Mumbai
January 14, 2022
Hi, sorry for the inconvenience. Please ensure that you do not have connectivity issues while using the app .In case, you continue to face the issue, try app reinstall or you can email us at helpdesk.mumbaielectricity@adani.com and we will be happy to help. Thanks.
Gaurav Panchal (Etayoh)
April 6, 2024
Please update the app. Wile Making payment the amount deducts from my bank but your app it's not updating my payment. Nor I'm getting email that the amount is Recieved. Then I have to email your company with the UTR details that I have made the payment. Then after 8, 9 days it's updated on the app, If this thing keep on going then think I have to make payment from other app.
2 people found this review helpful
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What's new

1. Updated flow for Advance Payments.
2. Minor enhancements and bug fixes.