Partoo

ROAA ARTIFICIAL INTELLIGENCE FOR DIGITAL SOLUTIONS

About this app

Partoo is the easiest way to buy car parts from your phone. Search by VIN or browse by category, compare what's available, and have the right part delivered to your door — with a wallet, order tracking, and a clear returns process behind every purchase.

FIND THE RIGHT PART
• Enter your chassis/VIN number so you order parts that actually fit your car
• Browse by category or search the full catalogue
• Detailed product pages with pricing, availability, and photos
• Save items to your favourites for later

CHECKOUT, YOUR WAY
• Pay online by card, pay from your Partoo wallet, or choose cash on delivery
• Apply coupon codes and see your discount before you confirm
• Save multiple delivery addresses and label them Home, Work, or anything else
• Reorder past purchases in a couple of taps

YOUR WALLET
• Top up your balance and pay for orders instantly
• Withdraw funds and review your full transaction history
• Refunds from returns and resolved reports land straight in your wallet

TRACK EVERY ORDER
• Follow each order from confirmation to delivery
• View invoices and delivery receipts any time
• Cancel an order while it's still eligible

RETURNS AND SUPPORT THAT ACTUALLY RESOLVE
• Request a return directly from a delivered order — pick the items, choose a reason, and follow the refund step by step
• Report a problem with an order and track it from Open through Under Review to Resolved
• Open a support ticket and message the team from inside the app
• Browse the FAQ and help pages whenever you need them

ALSO INSIDE
• Monthly offers and deals on the home screen
• Rewards points on your activity
• Blog articles and maintenance tips
• Manage your profile, password, and active sessions
• Full English and Arabic support

Download Partoo and get the part your car needs, without the guesswork.

What’s new

This update focuses on a refreshed look and a smoother experience:

• New app branding, icon and colour palette throughout
• Cleaner, more readable screens across products, orders, returns and rewards
• Clearer prompts when the app asks for camera or photo access
• Faster startup and a lighter app
• General stability and performance fixes

Thanks for using Partoo — send us your feedback from Support in the app.