ADNIC

Abu Dhabi National Insurance Company PJSC (ADNIC)

About this app

ADNIC is delighted to introduce to you an enhanced version of ADNIC mobile application ADNIC Plus. The new app has been redesigned with new layout, features & functionalities.
Manage and track medical claims while on the go, offering you safe, easy, fast and simple one touch access to the medical insurance service not only for self but also their dependents. Now you can get our secure e-service using our app ADNIC Plus anywhere and anytime from your mobile/web.

Medical Salient Features

• Medical Service Provider locator
o Service Provider(s) by specialty, location, close vicinity
o Facility to locate on Google Map
o Route direction

• Office locator
o Facility to locate ADNIC offices on Google Map
o Route direction

•Self-management of user profile

• View of Medical Policy Benefits
o View Dependent details
o Registration for Medical Claim
o Document uploads

• Updating BANK Information for EFT (Electronic Fund Transfer)

• Claims
o Registration and submission of reimbursement claims
o Facility to upload and view claim documents
o Re submission of reimbursement claims
o Facility to link with old claims
o Facility to view claims with status and treatment history

• Facility to view medical benefits

• Provision of generating medical insurance certificate(s) for travel and visa for self and dependents

• Accessibility of information using preferred network point i.e. Smartphone, tablet

• FAQ’s for Medical claim processing

• Emergency contacts

• Push notifications.

Why wait? Download our free App/use our Web application and enjoy all these great services and more.

Ratings and reviews

The experience with this app is terrible. Two times now I have attempted to renew my auto insurance, and while my payment goes through and is confirmed, the app gives back an error message. Then you find yourself receiving a quote via email. You approve that quote, but they do not issue the policy, because you must prove you have paid for it. This is the first step I did and was approved! Multiple emails, phone calls, forwards to IT Dept. Save time -days- go to a live agent!

Where do I start?? When I log in it gives me "policy expired although I have working policy" and when I try to register again it says user already exists. Nothing works with this worthless app

Worst app and worst customer service, no proper response, and agent will tell what they want to tell and disconnect the chat, and after that, u will wait for unlimited time for response from an agent. Submitted claims but its not getting updated in application, when email is sent you will receive response after a week. The agents from claim department will ask and reject the claim for more information, which is already mentioned in the submitted documents, I think they will reject purposely .