ADT+

ADT LLC ®

About this app

The new ADT+ app brings together the security of ADT, smart home management, and other innovative features to bring peace of mind to you and your family. It allows you to control everything, including your ADT+ home security system, Google Nest devices and other compatible smart devices.

Security
ADT+ gives you secure mobile access to your ADT home security system, allowing you to arm and disarm your security system, monitor your home virtually anywhere, and manage access.

Smart Home Management
Manage your home virtually anywhere. Arm and disarm your security system, stream live video and view video history from your Nest cameras and receive personalized alerts and emails for events around your home like arming, disarming, and intelligent alerts from your smart home devices.

Trusted Neighbor™
Eligible customers can take advantage of ADT’s Trusted Neighbor™. Trusted Neighbor™ is a new ADT service that lets you grant secure, temporary access to your home through the ADT+ app. Trusted Neighbor™ is designed to give you peace of mind and is the latest example of our commitment to empowering you to protect and connect what matters most.

Use the ADT+ app to:

Arm and disarm your system from virtually anywhere

Stream live video and speak to visitors with two-way talk from your Nest Cams and Doorbells*

View event video history so you can see what your cameras captured if you’re home or away*

Check the status of your ADT+ security system

Turn lights on and off, lock/unlock smart locks, adjust the thermostat, and open/close your garage door with the app

Manage your settings and profile, and set up and edit custom alerts to reach you via email or push notification

Set up custom Rules to create automations for your security and smart Z-Wave devices

With Trusted Neighbor™, allow trusted individuals to keep an eye on your home while you’re away**

*Some features, including mobile notifications, remote control, video streaming, and video recording, require working internet and Wi-Fi.

**For eligible ADT+ customers.

Ratings and reviews

Setting up new system was glitchy. App is slow to start up. Complains of "Limited Access" for all of my Nest cameras and doesn't show them and they aren't available to ADT. Tech support LITERALLY just hung up on me. App signs you out after time, which is frustrating when you *need* to open the app to turn off the alarm and it needs you to do the full auth thing again when the cleaners forgot their code and it's counting down.

Majority of notifications come after the fact, rarely in time to actually act on them (doorbell, package notifications...) Or we get a notification that someone is at the door, but there is nothing in the pulldown notification and the app doesn't connect until waaay after the event. Have a "slightly" better experience just using the Google app to manage ADT events, but far more reliable than this app. Already looking for an alternate system to switch to when our contract expires

I only use the app to arm\disarm the system, and it can't even get that right. Oftentimes, when I set the system to Away, it ends up setting it to Stay, so I have to disarm my system and reset the system to Away. This is very inconvenient because I am usually on my way out, but now I have to wait another 60 seconds to see if the system sets the correct status before I actually drive away. I also find it very annoying by the fact that I need to disarm the system before I can get into Settings.