ADT Pulse ®

4.6
75.4K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

For Home and Business
The ADT Pulse® app allows you to control your home or business security and automation system from virtually anywhere. Using your Android device, you can manage your home or business security system, surveillance cameras, lights, locks, thermostats and more!
With ADT Pulse, you can:
• Arm your system before you leave your home or business from virtually anywhere in the world.
• Set up custom smart home automations and schedules for the ultimate amount of control for your home
• Turn on your lights right from your app before you arrive at home or work.
• Receive alerts when your children arrive home from school and view live video to check in on them.

To use the ADT Pulse app, you must be an active ADT customer and subscriber to ADT Pulse interactive services.
Updated on
Sep 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
73.3K reviews
Aya Jay
February 11, 2026
Haven't been able to effectively use the app since October. I got a new phone in November and I can't even login, so I'm not receiving any notifications or alerts. Yes, I've deleted and reinstalled the app multiple times. I spoke to customer service and was first told I needed a new login account, then told there's "issues" with the app with no ETA of when it will be fixed. 🤔 I've been a customer for nearly 8 years, so I'm very disappointed in the inefficiency at all.
20 people found this review helpful
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ADT LLC
February 11, 2026
Thank you for reaching out to us! We’re sorry to hear about this experience, and we would like to further assist you in getting this resolved. Please reach out to us directly at Alwaysthere@adt.com. Please include the address/phone number to the account and a copy of your post.
Jason Smethers
May 25, 2026
seems like this app is not maintained and has not been updated in years or even decades. it's hasn't been improved in the years I've used it. it doesn't even support dark mode. when I select video clips it goes in a loop selecting the camera and then clips again. it's like no one at adt is testing this app works or paying any attention. it doesn't even fully control the status of the home control panel. cameras still only take 30 second clips at a time. control of automations has been removed.
Did you find this helpful?
ADT LLC
May 25, 2026
Our sincere apologies for the disheartening experience you've had as a valued ADT family member. Our team would be happy to review this further to assist. Please email AlwaysThere@adt.com with a copy of your post. Please also include the phone number and address associated with the service. Thank you.
April
August 13, 2023
Awful! Can't use it at all. Ever since the July update. Had problems earlier in the year as well then they fixed it only to be left with thw same issue yet again. I can't even log on to the website and arm/disarm!!! Why pay the money monthly when it's such a HASSLE to keep the app working for customers properly. I have Uninstalled the app and reinstall multiple times and still won't work! Very frustrating for the money we pay for this system!
9 people found this review helpful
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ADT LLC
August 13, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18002382727. Thank you.

What’s new

Bug fixes and performance improvements.
Content rating
Everyone
Learn more

App support

Phone number
+18002382727
About the developer
ADT LLC
MobileOwners@adt.com
1501 W Yamato Rd Boca Raton, FL 33431 United States
+1 561-413-0740

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