
Durran Champie (DLIC)
I can log into my account, view things in my account, close the app after logging out, even force close by swiping the app away, but within about 10 minutes a pop-up comes up that the app has crashed. The only way I can get that message to not show up is if I go into settings find the app and tell it to force stop. I like that the new app combines business and personal accounts into one, there are several things that are nice and user friendly, but there are still bugs.
6 people found this review helpful
Rivermark CU
April 8, 2025
Thanks for the feedback, Durran. We're always working on making the app better and we will review your comments with our development teams to help improve your experience.

nocandopdx
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Opened a high yield savings account with 5% APY. Took a month to move over just a couple thousand. Ridiculous transfer limits. After just one interest payment, my money was in a completely different account with a garbage rate. It gets worse. Thanks to their stupid update, I couldn't access the funds for over a month and now that I can finally log in, the app lags like I've never seen before and I still can't do anything with the money because this new app keeps crashing. 0/10
6 people found this review helpful
Rivermark CU
April 14, 2025
Thank you for sharing your experience with us, we've passed your review along to our Member Service and Technical teams. If you need assistance or have questions, give us a call at 800.452.8502

Tahni F
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Pending transfers do not reflect in account balances nor on the transfers page. I can't see a way to find them, so either they aren't on the app at all or are not intuitive. This makes it difficult, if not impossible, to reconcile my account without calling the credit union. Otherwise, the app works as expected.
3 people found this review helpful
Rivermark CU
July 29, 2025
Hi, Tahni! You can find upcoming and past transfers inside the Transfers Widget (Transfers shortcut at the bottom of your screen or More Menu > Transfer & Pay > Transfers). Future and recurring transfers will be in the Scheduled Transfers section and past transfers will be in the Activity section. If you still have questions, call or chat us!