
Mattias Arlbrant
The app stopped working, website does not let me log in, customer support is closed over the weekend. Customer support previously ignored my emails. phone support took one hour and then the call broke. Called again, waited another hour. Could barely hear what the operator said. And they do not speak english. And they can and will block the card at any time if you try to use it. And then be unreachable. Leaving you without money in a sensitive situation like travalling abroad Totally unreliable!
20 people found this review helpful

Zainab Behroozian
I don't recommend this bank and app at all. I got some money from this card, and they booked it two times, which I was on minus much more than my limit !! lots of calling and email and follow up with customer service, and after 3 weeks , there is a reply or correction. such an awful customer service I have never experienced in Germany. be careful and take care where you invest your nerves.
6 people found this review helpful

Corvette Kro
APP and card is useless. Avoid this APP and credit card at all cost. its not the credit or limit. Its the whole user experience thats bad. Let me explain. If I use the card out of home country it gets blocked. If I use the card online it gets blocked, not because of funds but because they think its fraud. Then you have to call German number only in weekdays and businesses hours, which cost roaming charges when in Hong Kong, Dubai or Chicago. Utterly amateur business!!
2 people found this review helpful