BST Hyde Park

AEG Europe

About this app

The ultimate companion to your American Express presents BST Hyde Park experience. Securely store and access your tickets, browse the lineup, build your own schedule once set times are released, and stay up-to-date with real-time event updates, info and offers.

Ratings and reviews

Just like other people are saying. As soon as you need to enter the gate and want to get your ticket the BST app starts sending you confirmation codes to the email, and then not accepting the code it sent you, and then not willing to resend the code etc etc. 10 minutes of fun. Yet the night before I checked that I have access to the tickets. Restarting the app helps, but man, what the hell? And of course I would prefer not to be forced to install the app in the first place.

IF YOU ARE GOING KINGS OF LEON, DOWNLOAD AXS APP INSTEAD. Stupid concept that you need to download an app to use tickets that you bought on a different service. Then despite uninstalling the app and reinstalling as well as trying on different devices, no verification code. Want customer service? Nope. Gives you an incorrect phone number and be charges by the minute. Hope all involved are embarrassed. Would give 0 stars if it was an option.

Everytime I have to update the app, I have to re-register my email address to get my tickets and that process often leads to an error message (and no tickets shown). I had decided to screenshot the tickets before just in case I had any future problems because I don't trust the app to work on the day

What's new

New in this release:
* Stability improvements
* Additional functionality fixes
* Bug fixes