BST Hyde Park

AEG Europe

About this app

The ultimate companion to your American Express presents BST Hyde Park experience. Securely store and access your tickets, browse the lineup, build your own schedule once set times are released, and stay up-to-date with real-time event updates, info and offers.

Ratings and reviews

Awful app. Took ages to verify account and eveytime I try to view tickets it just crashes and closes. Who do we call to get our tickets as the app doesn't work and Ticketmaster say they can't help. Awful service. I have contacted Ticketmaster who have said there is nothing they can do as I opted for the app option but I didn't, I had no choice. I'd always pick paper to avoid such problems. When is the app company going to respond to all these reviews. How on earth do we get our tickets.

Awful app. Every time I enter my email address to get my tickets it says there is an error even though it is the correct email address. If this is the only way to access tickets and gain entry to the event, there's going to be a lot of problems. The O2 app is exactly the same and both apps are completely unnecessary. Don't understand having to download a different app to get into different gigs.

So this app is apparently the only way to get the tickets I've paid for, but when I go to My Tickets it just crashes, every time. Not sure what I'm supposed to do now. If you're going to force people to use an app, at least make it work. Unbelievable. Update: luckily my tickets have appeared in the standard AXS app. Don't waste your time with this rubbish, just get the AXS app instead.

What’s new

New in this release:
* Additional Schedule functionality
* Stability improvements
* Additional functionality fixes
* Bug fixes