BST Hyde Park

AEG Europe

About this app

The ultimate companion to your American Express presents BST Hyde Park experience. Securely store and access your tickets, browse the lineup, build your own schedule once set times are released, and stay up-to-date with real-time event updates, info and offers.

Ratings and reviews

Firstly, I resent being forced to download an app & enable permissions. However, it would be something if it actually served its purpose. I set everything up pre concert as instructed. But when I tried to access my tickets for entry, the app wouldn't go beyond the landing page. I was forced to walk 10min outside the park to get sufficient phone coverage to allow me reinstall the app & go through the tedious set up process. I missed the first song as a result of the delay. A mess.

Terrible experience with the app this year, so far. I've had no issues in previous years, so not sure what's going on now. At some point I will need to transfer tickets to friends, so let's hope the bugs get ironed out quickly! EDIT : after the update on 24/04, I can now at least login. The app still isn't pulling my tickets through though, as not purchased via AXS.

Awful app. Every time I enter my email address to get my tickets it says there is an error even though it is the correct email address. If this is the only way to access tickets and gain entry to the event, there's going to be a lot of problems. The O2 app is exactly the same and both apps are completely unnecessary. Don't understand having to download a different app to get into different gigs.

What’s new

New in this release:
* Stability improvements
* Additional functionality fixes
* Bug fixes