AFmobile®

American Fidelity Assurance Company

About this app

AFmobile®

Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.

Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs

Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images

Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit

AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.

Other supported features:
- Wear OS

Your account balance may not reflect recent pending Benefits Debit Card transactions.

There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/support/app-store/.

Ratings and reviews

I uploaded receipts multiple times and every time it declined and I had to re upload. Now months after a transaction they said I had uploaded a receipt from 6 months ago. The problem is they shut down my account and I can't access the app. This use to be a good program but this past year is awful. I can't not access the app.

The application is easy to navigate, and uploading documents are easy to do once you figure it out. However, the time in which they take to process claims is not consistent. One week, it's 5 working days and the next week it's seven. It appears that the times that documents are actually uploaded are not accurately reflected on the application when looking for verification of dates of documents submitted for review. If there are any issues with the paperwork, the process starts over again.

The app won't let me log in. It has a "we're experiencing technical difficulties" error every time I've tried to log in over the last month. I have not been able to log into the app a single time since my employer swapped to AF. I have an account, the website works, but the app does not. Edit 1/29/23: Still does not work. All options which require internet (login, register, contact us) fail. The app hasn't been updated to work on current Android versions and therefore cannot connect to internet.

What’s new

Thanks for using AFmobile!
We update our app regularly to ensure you have the best experience.
This update includes:
- General bug fixes
- Security enhancements