Aflac Agent Hub

Aflac US

About this app

Your business at your fingertips.

Agent Hub is a selling, servicing and coaching tool created exclusively for Aflac agents, coordinators and market offices. From contest and performance tracking on easy-to-read dashboards to e-signature-enabled claims functionality, Agent Hub gives busy producers access to a host of tools to run their business on the go. Crafted with input from the Aflac field force, Agent Hub is a mobile one-stop-shop that is constantly adding new features to better serve the needs of Aflac producers and policyholders.

Agents:

- Assist policyholders in submitting claims.
- Submit recruit nominations.
- Receive daily updates on sales performance.
- Track progress toward Honor Clubs and rewards.
- Receive notifications with important news, reminders and alerts.
- View total compensation including contests and bonuses.
- Launch CCLM Sales Tool Belt to optimize and manage sales activities.
- Access Duck Feed to boost your social media presence.

Coordinators and markets:

- Easily keep track of leaderboards and always know where your team stands.
- Track your team’s progress toward Honor Clubs and rewards.
- Build, save and export custom performance reports for your team with the Reporting on Demand feature.

Download Agent Hub today to get started. Learn more about Aflac at www.aflac.com.

Ratings and reviews

Would be a good app if I could figure out how to log into it more than 3 times ever. It's completely unusable. You hit log in, which generates a 2FA request where you have to leave the app and got to PingID to authenticate, but when you then navigate back, it just creates a new authentication request in an endless loop. Worst coding I've ever encountered.

I find the field force services page easier to use. There are a lot of limitations and frustration I face trying to use the Agent Hub, but it is very useful for checking pended business and tracking my progress. It definitely has value, it just needs a few improvements, preferably inspired by the individuals for whom its use was intended.

Update: this issue was resolved, however the app does take a while to update new AP written. Every time I open this app and log in, it clears the username and password lines and stays on the log in page. I have a newer phone, so it should be compatible. If this issue is fixed, I will be more than happy to give a 5 star rating and excellent review. My DC tried to help me figure this out and we were both stuck.

What's new

General bug fixes and improvements.