GWCL - Electronic Billing App

Afrifanom Limited

About this app

GWCL App is designed for the convenience of the customers of Ghana Water Company Limited (GWCL) to pay their bills. The GWCL Customers Mobile app allows customers to have full control of their meter accounts, make payments as and when, anywhere, and anytime.

This self-service enables users to view the current and previous transactions. The GWCL App is integrated with all payment gateway which gives customers the flexibility to choose their preferred mode of payment is Mtn Mobile Money, or Vodafone Cash.

Ratings and reviews

This application is quite restrictive. I made an error in spelling my surname, and while attempting to correct it, I found that the app doesn't offer the option to change names or make corrections. Additionally, when I tried to input my customer number, I was informed that the verification had been sent to a different number, requiring me to contact them for the verification code. In contrast, the ECG Power App is much more user-friendly, allowing users to correct errors, and make changes.

The app is a good app but you cannot change the momo wallet number for payment why? I have two numbers linked to my account.In your system, my number is a Vodafone number (number on the account) But i want to pay Bills with my mtn number. It is not possible, the response is that, the number already exist. Does it mean that if the number registered(default number) to the account is not active, you cannot pay a bill with a different wallet number. I see you people don't like money...

I think this is a very brilliant initiative. The app however can be improved upon. I think you should add an integrated GPS fault reporting system so that people can report faults such as leakages in real-time and get updates on whether they have been solved or not.

What's new

The latest version contains bug fixes and performance improvements.