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2.05K reviews
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About this app

Gautrain – for people on the move. The official Gautrain app – everything you need to know about the Gautrain.

With the new Gautrain App, you get all the travel information you need, when you need it. Features include:
• access Gautrain Card balances
• top-up prepaid balances and purchase fare products via secure payments
• real-time journey planning, station to station, or search for any address in Gauteng, with the option to add public transport operators in Gauteng to extend your journey options beyond the Gautrain network
• live Gautrain bus tracking, plotted on your journey map
• journey fares and schedules, with the option to request journey information up to seven days ahead
• find nearest bus and station features, with routing instructions
• link multiple Gautrain Cards to a profile
• view balance and travel history for transit cards
• log and manage claims online
• block Gautrain Cards.
• check expiry date and more…

The Gautrain system provides you with a safe, comfortable and reliable train service, a dedicated bus system, as well as drop-off and parking facilities at all stations (except at OR Tambo International Airport). These services are fully integrated and may be used separately or jointly by transferring from one to another. The services are all accessed by means of your Gold Card. Additional services include car rental facilities at Johannesburg Park Station, Sandton- and Pretoria Stations.

Due to the large possibility of different routings, the fare calculator gives only indicative prices and not always the exact amount. The indicative price shall not be binding and/or enforceable against the Gauteng Provincial Government (including the Gauteng Management Agency (Pty) Ltd) and/or Bombela Concession Company and/or Bombela Operating Company (Pty) Ltd. The timetables are only indicative and can change without prior notice.
Updated on
Sep 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.94K reviews
Gys de Beer (GmanJozi)
February 11, 2024
App is horrifically slow. App on my phone is up to date on a brand new Samsung Galaxy S23. All my other apps are lightening fast except Gautrain. Takes close to a minute to just log in. Anywhere from 20 to 40 seconds to change tabs between eg. plan trip or reload card. Reloading card takes forever. Optimize your app Gautrain, it is a waste of time!
1 person found this review helpful
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Ryan Sylvester
October 16, 2023
App is actually slower since last update. Also checking out with more than one item does not work. Had to go through a refund process that took a week due to the app's shortcomings. The maps can definitely be optimized for the bus tracking etc. Signing in also takes some time. At least I can get the info I am looking for but still a pain to get to that point.
9 people found this review helpful
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MasegoN Gwili
October 18, 2023
I am giving this app zero stars. With the new update it went from bad to worse. The app is becoming absolutely useless because it is so slow and this is frustrating. I can't load schedules, can't purchase products on the app and how nice you said we can now track the bus on the app. How when the app cannot load. When there is a notification the notification is repeated 3 times this looks like a bug. May you please improve your app because there is a need for it. Thanks.
9 people found this review helpful
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What's new

App performance enhancements