
Kevin B
Tried to submit via Contact Customer Care in app but get errors about bad response or incorrect email, so can't even submit feedback via app. Menu items are labeled "Guacamole Bacon Cheeseburger" at $5.99, but when selected, cheese is charged as a $0.60 add-on. Listing "cheese" in the item name while charging separately is misleading. If cheese is in the label, the price should include it (e.g.,$6.49), which is a standard for fast food and ordering platforms.

Tee N.
It's convenient when it works. However, I haven't been able to order using it for 3 weeks. I guess there's a glitch? Plus, it's annoying when all of the offerings are not listed and you can't add special requests or customize everything. For example, I eat egg whites on everything that includes eggs. It doesn't give me the choice on all egg items.
1 person found this review helpful
American Food & Vending
September 4, 2024
Hi Tracey - I'm sorry to hear about your troubles! Could you email us directly so that we can find the location you are using Chowit at and get the proper people involved? devsupport@afvusa.com

Usarian Skiff
This app needs a huge redesign. It's confusing and hard to use. I ought to be able to load it using my Google pay or Playstore credit rather than entering my credit card information. A and you can forget doing anything with cash - if you came to work with cash, you're going hungry. Period. There needs to be a way to buy cards at the kiosk with cash, or do like so many other places and scan the app then put cash in the machine and it credits your account.
2 people found this review helpful
American Food & Vending
April 30, 2024
Hi! Thank you for the feedback. We use feedback to prioritize features. We do have plans to add Google Pay as a payment option in the coming months. Meanwhile, once you add your card info it is tokenized for security and reusable to load your card!