Alexis B
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My app updated and will no longer open. It just sits on the white "Agorapulse" opening screen. Have tried restarting my device, uninstalling and reinstalling. Nothing works. This app was already a pain to use for my job and now it's not even functional. Edit: I have the latest version and it still wont load/open past the initial opening screen. I have been in contact with support and still haven't been able to use the app.
16 people found this review helpful
Hi Alexis, I'm so sorry to hear you are facing an issue with the mobile app since you updated. Can you double check that you are on the latest version of v10.5.17. I would like to ask you to contact us on support@agorapulse.com where our team are waiting to help you get this issue resolved ~ Ineke
Steve
Somewhat useful app. If I open a comment to reply, I have to close the entire app and reopen it, or if I open another, it just sits there blankly and loads nothing.
Kathleen Martin
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It isn't opening even after clearing cache. Now after update it won't even open.
1 person found this review helpful
AgoraPulse
9 December 2023
Hi Kathleen, I'm sorry you are facing an issue with the app not opening. I can see you have contacted our support team who will investigate this issue for you once they are available ~ Regards Ineke