AIA eBenefits App

Name: AIA eBenefits App
Availability: InStock
Rating: 3.952380895614624 (4593 reviews)
Author: AIA Singapore Private Limited

AIA Singapore Private Limited

4.0

4.59K reviews

100K+

Downloads

Everyone

About this app

An App for AIA Corporate Solutions Customer
The AIA eBenefits Mobile app is compatible with Android 13 or later.

Updated on

Jan 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

4.48K reviews

Maciek Gornicki

April 9, 2024

Terrible experience. Had a visit at a specialist and was required to show my ecard. Opened the app to learn that an update is required. When I click on 'update', Google Play store is returning an error. The app did not reappear in the store until later in the afternoon. Biometric login does not work. Update 9/4/24: log in not working. Despite updating the password many times, authentication failed. I wasted 15 minutes trying to make it work and was late for my appointment. Don't bother.

25 people found this review helpful

AIA Singapore Private Limited

April 17, 2024

Thank you for sharing your experience. Please assist to clear cache and try again. Should the same problem occur, we would like to investigate the incident you had encountered thus please share your contact details with us at sg.eb.customer@aia.com to better assist you.

Alton

January 4, 2023

I suggest the technical team read the critical reviews, and get your friends and family to try your app. Slow. Asks for GPS when it is already allowed and on. No "internet connection" when there clearly is - and you get stuck at that page! Very very slow, either your server is lousy or you have the most inefficient programming logic...

15 people found this review helpful

August 3, 2024

Update as of August 2024: App still takes very long to load panel clinics.. Kept asking for OTP everytime you press an action which is incredibly frustrating.. Enabled Biometrics but the app never remembers it and always asks you to key in your password. Sigh. Previous review: Loads too slow, bad UI, can't even see all clinics at once, have to keep pressing "load more" every 5 clinics shown... Extremely user unfriendly. Ironically, the version before the update was way better... Please fix...

1 person found this review helpful

AIA Singapore Private Limited

August 5, 2024

Thank you for taking the time to leave us your valuable feedback. Please assist to reinstall the app and if you encounter the same issues, kindly provide us more details on the experience encountered for our further investigation via email at sg.eb.customer@aia.com for our further assistance.