
Dan Young
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What happened to the manual ledger entries to help track expenditures??? That was THE absolutely best feature. Now I either can't find it or it's gone. If it's gone, please put it back. I'm not a fan of the new app at all, but could live with it, if the manual entries were still avaliable. The new app could have been so much better and a more powerful money management tool, but we have completely missed the mark. Update: quick answer, but failure 2...it won't accept messages right now.
12 people found this review helpful
Soarion Federal Credit Union
June 24, 2022
Thank you for rating our app. We apologize for the issues you're experiencing. Our team can assist you with this. Please log in to the Digital Banking platform, click “Tools” from the menu, and then select “Message Center” from the drop down. Compose your message, and we’ll follow up with you.

Kiss Myass
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Ever since they changed everything from the old format, it's been nothing but issue after issue. Why change something that was never broken to begin with. I cant get my other bank accounts to sync. I get constant, "error 403" messages. That requires me to call in to make a payment and they want to charge a $10 fee for over the phone payments, what a scam.
6 people found this review helpful

Jonathan Wilkinson
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My only hope is that the backend security has improved. One thing I BEG for the next upgrade is that you make the telephone number inputs internationally capable on both the App and website. Update: it's been almost three years and I'm still not seeing international number capes or major app improvements. I'm sure there are many airmen who joined this credit union early in their career and have been forced to use other services while abroad. please fix
2 people found this review helpful
Soarion Federal Credit Union
June 23, 2022
Thank you for taking the time to rate our app and provide feedback. We will relay this info with our team and hope to continue to make improvements for all our international members. If you continue to experience issues, please contact us at MemberServices@GoAFFCU.com for further assistance.