
Snov Bvat
It takes too long to send verification codes by email; they can take multiple hours to arrive, sometimes. They also don't allow foreign phone numbers, meaning I can't get my verification code through SMS or phone call. Get with the times and allow for verification through an authenticator service, or at least foreign phone numbers. Military members and vets sometimes live abroad.

Dan Young
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What happened to the manual ledger entries to help track expenditures??? That was THE absolutely best feature. Now I either can't find it or it's gone. If it's gone, please put it back. I'm not a fan of the new app at all, but could live with it, if the manual entries were still avaliable. The new app could have been so much better and a more powerful money management tool, but we have completely missed the mark. Update: quick answer, but failure 2...it won't accept messages right now.
12 people found this review helpful
Soarion Federal Credit Union
June 24, 2022
Thank you for rating our app. We apologize for the issues you're experiencing. Our team can assist you with this. Please log in to the Digital Banking platform, click “Tools” from the menu, and then select “Message Center” from the drop down. Compose your message, and we’ll follow up with you.

Kiss Myass
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Ever since they changed everything from the old format, it's been nothing but issue after issue. Why change something that was never broken to begin with. I cant get my other bank accounts to sync. I get constant, "error 403" messages. That requires me to call in to make a payment and they want to charge a $10 fee for over the phone payments, what a scam.
6 people found this review helpful