Airside Digital Identity

2.3
297 reviews
50K+
Downloads
Content rating
Everyone
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About this app

With one free download you can create your verified, reusable digital ID that opens up seamless, private identity proofing experiences in travel, social media, and select checkpoints, businesses, and venues. Your digital ID is in your hands and it’s the fastest and most private way to prove who you are, every time.

How it works:

1. Enroll your document(s). Add your verified driver’s license or passport once and access it easily in the app when you’re ready.
2. Select your service. Alaska Airlines Mobile Verify for passport verification before an international trip; Your Digital ID for in-person verification; and notabot by IDPartner, which verifies your identity for LinkedIn and X.
3. Control your data. Use the handy log to keep track of how you used the app and revoke access to your digital identity at any time.

– Save time. Create enjoyable, personalized journeys with our streamlined, touchless services. No fumbling for physical IDs. No worries about lost, stolen, or fake IDs. No creepy collection and use of identity data.

– Gain peace-of-mind. This app fights fraud and eliminates vulnerable data silos using our end-to-end, decentralized technology. Your digital identity is verified against trusted data sources and your data is encrypted on your device and in transit.

– Coming soon! We will continue to add new services, functionalities and features while always maintaining our user-controlled, consent-based approach. We’re committed to ensuring you share personal information only on your terms. Airside, an Entrust Company, cannot- and will never attempt to access or sell information collected and transmitted on this app.

– Featured in Condé Nast Traveler for expediting airport security with a “whole process [that] takes approximately five seconds”

– The Washington Post noted that, “Airside is more straightforward and does a better job of spelling out who your selfie and ID will be shared with early on.”

– Selected by The World Economic Forum as Technology Pioneer

– Recognized as Top Solution by the UN World Tourism Organization

From the team that brought you Mobile Passport, we invite you to join the millions of people that already trust Airside to keep their information safe with strong encryption technology built with innovative, decentralized architecture.

The Airside Digital Identity App is compatible with Android devices with OS version 8.0 or later.

Don’t have a phone with Android 8.0 (API level 26) or later? Go to your System Preferences, then click Software Update to check for updates.

•Airside Website: www.airsidemobile.com
•FAQs & Support: http://airsidemobile.com/support
•App Privacy Policy: airsidemobile.com/privacy-policy
•Terms of Use: www.airsidemobile.com/terms-of-use
•Contact: myside@airsidemobile.com
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
289 reviews
Shannon Smejkal
March 26, 2024
App keeps shutting down. Can't access it. Error says it has a bug. Super annoying. Give all my passport info now can't access it. Makes me super nervous about using this. A month later and this app is still GARBAGE! Why ask thousands of passengers to keep getting this stupid app when it doesn't work? Start over. Try again. There were six of us sitting in an airport for 2 hours and none of us could get it to work. On the way home? Same thing. Why even tease people that this will work.
31 people found this review helpful
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Airside Mobile Inc.
January 24, 2024
Our team is working on the issue, but please rest assured that your information stays on your encrypted device, even in a crash. Airside does not have a database of user information, nor can we ever view or access what you've entered into the app at any time. We appreciate your patience as we work through this tech issue.
Peter Sanderson
January 25, 2024
Not impressed so far. Does not seem to like my unlock pattern on my Samsung phone. Kept bouncing back to "unlock phone", so was never able to get in. Was able to set up and access an account on my Google Pixel I use for my business, but after taking a selfie, and scanning my passport and its chip, it rejected it twice in a row. I don't have time for this. I think it will be quicker and less stressful at the airport (and that is saying something).
22 people found this review helpful
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Airside Mobile Inc.
January 25, 2024
We're sorry to hear you had trouble opening the app on one device, and also that you were unable to enroll your passport on your alternate device. We can provide assistance at myside@airsidemobile.com if you're willing to try again (we hope so!). Thank you.
Craig Winters
February 12, 2024
I would give this no stars if that was an option because I cannot even get into the app. No matter what I do it keeps returning to the unlock screen. Support said to uninstall and re install the app. That did nothing. Still can't get in. Updating now. Scanning my fingerprint multiple times successively finally let me in. Most recently I had to scan my fingerprint 89 times before I could use the app. It's different each time.
15 people found this review helpful
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Airside Mobile Inc.
February 9, 2024
We're sorry to hear you had this issue with opening the app and are glad you finally were able to get in. Our engineers are looking into this issue. Thank you!

What's new

We fixed an issue where some users were caught in a loop when trying to unlock the app with their PIN code. Sorry for any dizziness caused; you can now easily unlock the app. Additionally, we’ve laid the groundwork for some exciting new features that will make you want to use your digital identity everywhere. Stay tuned!