Mitra

Product Engg

About this app

Use Mitra app to manage all your Airtel retailer account & services at One place. Mitra provides a simple, intuitive user interface makes it easy for the retailers to use. Also, there are no usage charges on this app.
Mitra Offerings:
1. Live balance and a notification when the balance falls below the minimum amount

2. View tariff plans of full talk time, top ups, daily packs, SMS, internet packs and roaming packs of not just 1 state but all states in India

3. Live updates of last 20 transactions on LAPU (retailer to customer)

4. Search functionality for searching up to 72 hours of LAPU transactions

5. Raise wrong recharge reversal request and get it reversed within 15 mins of request

6. LAPU purchased from FSE up to 72 hours

7. Keep track of all the commissions received from LAPU at real time and the monthly backend commissions

8. Find status of a customer activation initiated by the retailer

9. Reset LAPU MPIN through the app

10. Send queries/ complaints on FSE service levels at the touch of a button

Ratings and reviews

Two step verification is very complicated, customers do not wait for time, return message takes a long time to arrive, install the application, keep the time a little longer, other applications will remain open for a long time, this application is only for Airtel recharge, there is no need for any privacy in this, if you keep the Aritna application, there will be a lot of trouble in recharging, we will have to close Lapu Just because no one complains doesn't mean the system is right.

The recent update about the OTP to write twice a day is totally frustrating. I know it's useful for some kind of security propose, but we're businessmen and we don't have that much time to waste in front of our customers. Try to resolve this issue asap.

APB app not working properly in all samsung device prime return mcash showing page not found 200 mail send reoly we can't solve error while other cheap device having rhis facility developer are dumb.. also if retl not having balance and if he starts process in money transfer and balance gets credited he has to move to front page and refresh app afterwards that he can do money transfer. all other company & local having this facility to continue transaction too much loading & buffering Aeps issues