π AiToolkit | Smarter Business Messaging & AI CRM
One workspace for chats, AI, leads, campaigns, automation, sales, support and teams. β¨
π¬ INBOX & CHAT MANAGEMENT
β’ π₯ Shared Inbox: Multiple numbers, assignments and transfers.
β’ π Chat Tools: Search, filters, unread counts, pins and history.
β’ β‘ Chat Actions: Reply, forward, react, share location and preview media.
β’ ποΈ Multimedia: Photos, videos, documents, audio notes and attachments.
β’ π Team Notes: Private notes, labels, tags and saved replies.
β’ π€ Profiles: Contact details, custom fields, activity timeline and preferences.
π€ AI & AUTOMATION
β’ π§ AI Agents: Answer FAQs, qualify leads, capture details and hand off to staff.
β’ βοΈ AI Writing: Rewrite, translate, fix grammar, summarize and adjust tone.
β’ π Languages: Multilingual customer communication.
β’ π§© Chatbot Builder: Visual flows, keywords, conditions, buttons and lists.
β’ π Smart Routing: Assign chats by team, agent, rules or round robin.
β’ β±οΈ Workflow Actions: Triggers, delays, webhooks, reminders and notifications.
β’ π§ Follow-Up Journeys: Automated sequences, reply checks and stop conditions.
β’ π Forms: Capture responses, update records and leads.
π£ MARKETING & CAMPAIGNS
β’ π’ Bulk Broadcasting: Promotions, updates, announcements and reminders.
β’ π Imports: CSV, Excel, spreadsheets and pasted lists.
β’ π― Audience Targeting: Segments, filters, tags and custom variables.
β’ ποΈ Scheduling: Recurring sends, time zones and batches.
β’ π Campaign Controls: Pause, resume, clone, retry and monitor progress.
β’ π§ Drip Sequences: Multi-step messages, timed follow-ups and exit rules.
β’ π¨ Message Templates: Text, images, videos, documents and interactive buttons.
β’ β
Template Center: Approval status, languages, categories and quality checks.
β’ π Campaign Reports: Sent, delivered, read, replied, failed and pending.
β’ π Insights: Agent activity, lead sources and engagement.
πΌ SALES, TEAMS & CUSTOMER SERVICE
β’ π Contact CRM: Notes, tags, custom fields, sources, duplicate management.
β’ π― Sales Pipeline: Lead stages, deal ownership, activities and reminders.
β’ π
Appointments: Scheduling, confirmations, rescheduling and follow-ups.
β’ π₯ Team Collaboration: Shared workload, departments and internal notes.
β’ π« Support Tickets: Assignments, attachments, status and response tracking.
β’ π Alerts: New enquiries, missed follow-ups, tasks and campaigns.
β’ π§Ύ Business Records: Quotes, orders, invoices and payment links.
π CONNECTIVITY & ADMIN CONTROLS
β’ π Integrations: Compatible CRM, commerce, payment and productivity tools.
β’ βοΈ Business Settings: Working hours, holidays, language and notifications.
β’ π‘οΈ Access Security: User roles, permissions, 2FA and session controls.
β’ βοΈ Cloud Files: Customer attachments, media and document organization.
β’ π’ Multiple Accounts: Manage connected numbers and team workspaces.
β’ π³ Wallet & Billing: Balances, transactions, usage and billing visibility.
β’ π¨ White Label: Branded experiences and reseller management options.
β’ π± Mobile & Web: Team access and easy navigation.
β¨ Faster replies. Smarter workflows. Stronger customer relationships.
Advanced WhatsApp API CRM with AI, bots, automation, campaigns & more tools.