- Flag inappropriate
- Show review history
Glitchy. The app has a favorite order option that consistently doesn't work properly. When it does work it takes about 11 choices just to order the same drink from the same store using the same credit card. App is slow and always starts on a screen asking to rate your store visit. I use the app to order a drink on the way to the store to pick it up. Very cumbersome for that purpose. Should have a one button reorder option. They don't. The favorite order option they do have rarely works.
16 people found this review helpful
I'm not happy to see Nektar follow suit with Starbucks by changing their Rewards Program to point based. It's unnecessarily complicated and doesn't benefit the customer in an equivalent way when compared to the previous system. More importantly the new app has not been loading my Reward Points consistently, displaying "0 Points Earned" and the Rewards tab remaining blank. The Account History section correctly displays the amount of Points I've earned (425 at the time). I've recently Logged Out and Logged In again; the points are displaying correctly so far but I'm waiting to see if they are still present next time I open it after killing it before considering the bug resolved.
12 people found this review helpful
The app is really wonky. I've sent orders through a couple times, never gotten a confirmation, but was scared to order a second time in case i got charged twice. This really screws up this whole process of trying to make ordering quicker. Also, rewards and receipts expire so quickly, its hard to redeem them on time. This business/app doesn't provide any value anywhere. It's a sham in my opinion.
9 people found this review helpful