This business application frees you from phone, fax, and email-based credit memo (quality claim and refund adjustment) operations in fruit and vegetable transactions.
When you find a defective product in your store, simply take a photo and submit it on the spot. Contacting suppliers, adjusting amounts, and checking processing status—everything is handled within the single app.
■ Do you have these challenges?
・Information is scattered due to credit memo exchanges via phone and fax.
・"He said, she said" disputes are common.
・It's easy to miss processing errors or double-counting.
・The administrative burden is significant, causing stress for staff.
■ Credit Memo Denwa solves these problems.
【Submit on the Spot】
When you find a defective product, take a photo with your camera and submit it immediately. No need to connect to a PC or compile in Excel.
【Adjust via Chat】
Communicate directly with suppliers via chat for each application. Eliminates miscommunication via phone.
【Real-Time Status Monitoring】
Check the processing status of your applications anytime. Prevents missed responses.
[Automatic Recording of Photos and History]
Photos, chats, and processing history are all recorded, leading to enhanced control and strengthening trust with business partners.
[Optimal Collaboration Between Sales and Administration]
Administration handles initial processing and assigns it to sales; sales then makes adjustments, and administration processes the invoices, enabling a detailed workflow.
[Data-Based Trend Analysis]
Various aggregations visualize trends in quality problems. This is where the improvement cycle to reduce credit memos begins.
■ Main Features
• Photo taking of defective products and credit memo application
• Chat negotiation with business partners
• Real-time tracking of application status
• Instant notifications via push notifications
• Aggregation by store, business partner, and category
• Centralized management of multiple stores (for administrators)
■ About Usage
Akadenden is a service for businesses involved in the distribution of fresh produce.
Please see the official website for details.