
Samuel Amadi
This app used to be efficient when they started operation until lately, you cannot perform a single transaction on the app, you cannot receive money into the account either. The worse part is even their customer service; very unresponsive and unreliable. I know how many times I have personally made complaint via your contact persons on WhatsApp, yet no positive change. If I could give you guys 0 star, I honestly would. That's how disappointing and annoying your services are right now
1 person found this review helpful
Hi Samuel, We appreciate your feedback and are working to improve. Kindly contact our support team for assistance.

Four Kay
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This bank is fake and fraudulent, it should be taken down and their licence seized it's been from one problem to another, I sent a huge sum of money there, I'm unable to send out, it keeps bouncing back for days and I kept trying till they deactivated my account, after trying several stuffs for weeks, they reactivated my account, now I'm unable to login because of server error prompt which has been there for over a week now, I'm neither able to access my money nor make transfers. someone help oo
1 person found this review helpful
Hi Four, Thank you for your feedback. We regret any challenges faced. Kindly email us so we can provide proper support.

Chinedu Nebo
I would've given it 5 stars but... The app is fast, snappy and responsive but I'm using Kuda. Aku doesn't have a virtual card yet but atleast make people want to switch by adding "Free Transfers" Atleast like 15 or something just like kuda has and then add charges when the user has used up their free transfers for the month. As a student, constant -N10 will eventually come to haunt us. This is what I think you guys should develop, "Limited No. Of Free Transfers" and "Virtual Visa Card"
1 person found this review helpful
Aku Fintech
November 11, 2024
Hi Chinedu, Awesome! We appreciate your honest feedback & we are delighted to have you as one of our customers. Your feedback has been received and would be considered in future updates. Please recommend AKU to your friends & Family. Thank you