
Damon Hartman
The app works as expected. customer support is non-existent. I emailed the support contact email address multiple times with no responses regarding readouts in kilometers an hour versus miles per hour. Even though my settings are for miles per hour, I still get data in kilometers per hour. Very frustrating and then trying to review a trip's data.
Hello have you updated the app in the app store? Please email me at sales@al3rtgps.com and I will make sure someone gets with you and gets it taken care of.

Scott Shields
What a terrible business, what a terrible tracker! Their website boasts: NO MONTHLY FEES! Which is true, since you can only buy an (expensive) annual subscription. Which you have to buy if you want more than a brick. Want alerts? I sure hope that 3am email wakes you up! You can also get SMS texts, too -- you can buy SMS "credits" starting at $5. Maybe a 3am text will wake you up better than an email. The app is low quality, too. Shady business, low quality product, but expensive, so there's that
None of that is accurate and if you would call us we can explain how everything works. We push notifications through the app to notify you so you don't need SMS or email. It comes with 3 years of airtime and you don't have buy anything else other than yearly airtime after the 3 years. You don't get all the alerts the dealer sold you our battery

Cheyenne
Horrible. Had a year of service and never during that year did it track my bikes actual location! Always lists a different location (and not of places I've been). I called and spoke to representatives that state, "You'll just need to restart the app." I let the account run out and will not renew. App is buggy, and the company is selling a false sense of security.
1 person found this review helpful
I'm sorry you had such issues. If you would reach out to us we would fix and would even offer you a free upgrade to our hardwire unit.