Bell Smart Home

3.4
435 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Bell Smart Home app is your connection to your home, providing instant control of all system devices and features and real-time customizable notifications.
With this app you can:
▪       Arm and disarm the system from anywhere
▪       Receive instant notifications and alerts, on burglary, smoke, flood or carbon monoxide
▪       Perform one-touch commands to adjust product settings
▪       Stream live, or recorded, video feeds from your indoor or outdoor cameras
▪       Control and set schedules for; lights, locks, thermostats and garage doors
▪       Create and edit scenes (i.e; when you open the garage door, the security system can disarm and the lights turn on)
▪       Set location-based automation (i.e; if you’re 5km from home the door will lock and the alarm system will arm automatically)


Need help? Contact us: smarthomesupport@bell.ca
Updated on
May 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
3.4
435 reviews
Bradley M.
July 24, 2022
The plants on the porch set off the doorbell sensor often so it would be nice if it could take a baseline before going off. It would also be nice to have a select all for the videos so I don't have to manually select 100 different videos to clean out the backlog.
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BellCanada
July 26, 2022
Hello, Thank you for bringing this to our attention. Please tell us more detail about the issue at smarthomesupport@bell.ca It will be very helpful for us to investigate and fix it. Thank you for your patience
Noah Kitcher
June 8, 2022
the inability to manage camera notifications from the app is beyond frustrating when traveling. also, the "live" view does not function. No improvement since 2019... In fact it's gotten worse. Actively looking for a new provider.
4 people found this review helpful
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BellCanada
June 28, 2019
Hello Noah, thank you for reaching out to us. Our support team will be able to assist you. Please call us at 1-800-267-2001. Looking forward to hearing from you.
Trae Storm
March 7, 2022
Total garbage. Neither this app nor the website has all the features of the system available for modification. Depending on what you are looking to accomplish, you must use one or the other. I can't believe that Bell would leave it like this for so long. Edit to Bell's reply: I've reached out before. Nothing changes. The context is simple, you cannot access all the feature of the system on either the website or the app. What will contacting you privately do? Edit to 2nd Bell reply: Thank you for acknowledging my exact complaint. There is no way to manage your system in any one location. Not even the hardware panel from what I can tell. Who knows, though. You don't even supply documentation. Edit 3: Considering that I had to teach the last person I talked to what the difference between an Android app and a Windows app was (you can check you call logs. they are recorded for "quality purposes!”) and he refused to escalate the call when asked. As well, I had to show your installer/technician who came on-site how to do things like automate lights with motion detection when they were in-site three weeks ago, I have ZERO confidence that calling you will make any difference and will only aggravate me to no end. Calling you will not fix the app... unless you want me to write it for you.
13 people found this review helpful
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BellCanada
March 7, 2022
Hi there, the best solution for now would be to call our customer support at 1-800-267-2001 (option #4) if you need assistance in understanding the system or managing or doing something. Thank you.

What's new

Minor enhancements