Bell Smart Home

562 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Bell Smart Home app is your connection to your home, providing instant control of all system devices and features and real-time customizable notifications.
With this app you can:
▪       Arm and disarm the system from anywhere
▪       Receive instant notifications and alerts, on burglary, smoke, flood or carbon monoxide
▪       Perform one-touch commands to adjust product settings
▪       Stream live, or recorded, video feeds from your indoor or outdoor cameras
▪       Control and set schedules for; lights, locks, thermostats and garage doors
▪       Create and edit scenes (i.e; when you open the garage door, the security system can disarm and the lights turn on)
▪       Set location-based automation (i.e; if you’re 5km from home the door will lock and the alarm system will arm automatically)

Need help? Contact us:
Updated on
Feb 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

528 reviews
Edgar D
September 6, 2023
Pretty basic app, not much to manage with it. One would expect to be able to set a timet for a device(at least) but nooo, it's too complicated it seems. In comparison, alexa app is far superior in every aspect in terms of what you can customize for a plug, light and pretty much any compatible device.
2 people found this review helpful
Did you find this helpful?
Trae Storm
March 7, 2022
Total garbage. Neither this app nor the website has all the features of the system available for modification. Depending on what you are looking to accomplish, you must use one or the other. I can't believe that Bell would leave it like this for so long. Edit to Bell's reply: I've reached out before. Nothing changes. The context is simple, you cannot access all the feature of the system on either the website or the app. What will contacting you privately do? Edit to 2nd Bell reply: Thank you for acknowledging my exact complaint. There is no way to manage your system in any one location. Not even the hardware panel from what I can tell. Who knows, though. You don't even supply documentation. Edit 3: Considering that I had to teach the last person I talked to what the difference between an Android app and a Windows app was (you can check you call logs. they are recorded for "quality purposes!”) and he refused to escalate the call when asked. As well, I had to show your installer/technician who came on-site how to do things like automate lights with motion detection when they were in-site three weeks ago, I have ZERO confidence that calling you will make any difference and will only aggravate me to no end. Calling you will not fix the app... unless you want me to write it for you.
28 people found this review helpful
Did you find this helpful?
March 7, 2022
Hi there, the best solution for now would be to call our customer support at 1-800-267-2001 (option #4) if you need assistance in understanding the system or managing or doing something. Thank you.
A Google user
December 10, 2019
Updated review: I gave this app a negative review previously but a couple of months ago, an update fixed a lot of bugs. It is now working properly and reliably 95% of the time. It still hangs once in a while but for the most part, it's a terrific app with some really good functions. The only thing that would make it perfect would be the addition of a panic button. There is one on the keypad so the app should have one as well.
21 people found this review helpful
Did you find this helpful?
January 21, 2020
Hi Claude, we apologize for the experience. If you are still experiencing this, please send us an email including your account information, details about the issue and the best phone number to reach you (...) // UPDATED : Hello Claude, thank you for your suggestion, we appreciate it. It has been forwarded to our internal teams.

What's new

Minor enhancements