They are not prompt with billing. They will send one bill that reflects A late payment then it's A double bill. I wish we had never left ADT, cause frankly this company sucks. Then I get told it's A freaking 6 yr contract. No alarm company makes you do 6 yrs. Brink was only 2. ADT was only 2.
Ongoing issue with my android S7 and connecting to the doorbell camera. Every time I'm on LTE, I get a black screen on my doorbell camera. I would give this a 5 star if this issue was fixed.
Mainly leaving this review to say that a representative from fluent came to my home and offered my parents a "better deal" and that they were taking over contracts for vivint in our town because vivint couldnt take care of the cutomers in our area. This is not true, and whoever the guy is from fluent that lied to my parents, had them sign a false document on his tablet to only take over their two year contract and offer a better deal. In reality they signed my parents up for a 72 month contract while their vivint contract remains open. They had told my parents they would contact vivint and take care of all that, blatantly lying to them. This is pathetic and unacceptable, as my parents were double contracted and are now working with a member of the law department to save themselves from being charged for a phony deal. They provided us with no physical contract to sign and no paper or electronic confirmation documents to say what had taken place. This whole mess just happened because my parents were caught off guard and swayed by fluent and we are determined to make sure that others know so that no one else gets caught in this scam. Why this company would even allow this in the first place is beyond me but believe me we will go to whoever, including the better business bureau and maybe local news, about this crazy mess to make sure that fluent is put on the spot and held accountable for this.
Rate that app Does a great job from every place I have tried it.
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