This App allows ALARM Customers and Service agents view and in some cases control their alarm monitoring service without helpdesk operator intervention. Customer or Service Companies contacts login via the ALARM111 app the same way as they would at ALARM111.com web site and have most but not all of the functionality previously allowed for.
There is also an Emergency Alarm Button that after being Armed and depressed can send an GPS Alert and call local emergency numbers. The free version of the Emergency Alarm Button does not include the ALARM111.com 24/7 helpdesk and response team and relies on the users own support group to respond.
On the Front screen or home screen of the APP four simple icons that summarise the overall condition of all Devices connected to the ALARM111 network “GREEN means GOOD” and “RED means a Problem” . The first Icon is the “Cloud” and pushing that will take you to a list of all records the user is associated with showing any BAD records at the left of the selection . The other three Icons are filter buttons and reduce the selection to those sites that are in a RED condition. The RED “radio wave” icon filters to those sites that are Offline and no longer connected to the monitoring system network cloud due to some outage. The RED “padlock” will show those sites that are either Disarmed by the user at an unscheduled time. Finally the RED “bell” is those sites currently in the ALARM condition.