2.7star
3.59K reviews
1M+
Downloads
Everyone
info
About this app
AlertCops is the citizen security alert service that the Spanish Law Enforcement Authorities (Policia and Guardía Civil) provide to assist you in risk situations.
AlertCops is a complementary channel. You can send alerts with images or videos to the nearest emergency center, chat directly with a support agent or receive security news and notifications sent by public security services. So, you will receive faster and more efficient attention.
You can also share your position with those people you want or with the public security center that provide this service.
AlertCops: Immediate – Collaborative – Close - Direct – Accurate – Preventive - Discreet – Effective
AlertCops is a complementary channel. You can send alerts with images or videos to the nearest emergency center, chat directly with a support agent or receive security news and notifications sent by public security services. So, you will receive faster and more efficient attention.
You can also share your position with those people you want or with the public security center that provide this service.
AlertCops: Immediate – Collaborative – Close - Direct – Accurate – Preventive - Discreet – Effective
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.7
3.56K reviews
Ame Sauvage
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April 11, 2024
Here is a hint for those from the U.S. trying to use this app but couldn't get the verification code. I ran into the same issue not receiving a text to my main phone number. However, as I registered the app using my Google voice number, the verification code went through and the app is activated. Also, multi language suppory is still available. One just has to get through the first step of selecting the preferred language in Spanish, then the rest will take care of itself.
3 people found this review helpful
Secretaría de Estado de Seguridad - Mº Interior
April 10, 2024
Thank you for your review. We're sorry to hear that you had difficulties receiving the validation code. If at any time you have any problem related to the app, do not hesitate to write to our support team alertcops@interior.es so they can help you as soon as possible.
Al Sagan
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November 18, 2020
I had a friendly response using this app This app was designed by the Guardia for English. It is comforting to know if you enable location you do not have to try and explain where you are contacting the Guardian from. Also preset problems on screen for quickness. Phone or message or call back. Excellent.
49 people found this review helpful
Secretaría de Estado de Seguridad - Mº Interior
November 19, 2020
Hola Al, muchas gracias por su valoración y comentario. Nos alegra saber que la app le ha resultado útil. Seguiremos trabajando para ofrecer cada vez un servicio aún más efectivo. Un saludo.
Lisa Elford
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September 19, 2024
Updated: Still not workable on dual SIM (see resp below). Many problems to install & register on new 2nd mobile. Had to get separate Google a/c to d/l from Play. My UK provider tech team investigated, was AC not them. After lots of emails with AC, got passcode via email. AC tech NEVER gave up and 2 weeks of emails now have AC installed and working on my 2 mobiles, UK & ES Sims. Edited from 2 to 5 as want others to use because it's a great app once working & cust service 10/10. Feel safe people
2 people found this review helpful
Secretaría de Estado de Seguridad - Mº Interior
September 12, 2024
Hi Lisa, we’re sorry for the issues you're facing with AlertCops. For dual SIMs, ensure the registered SIM is used for data. If registration still fails, please do not hesitate to contact support at alertcops@interior.es. We’re here to help!
What’s new
- Migration to Android 13
- Minor bug fixes
- Performance improvements
- Minor bug fixes
- Performance improvements
App support
About the developer
MINISTERIO DEL INTERIOR SECRETARIA DEL ESTADO DE SEGURIDAD
alertcops@interior.es
CALLE AMADOR DE LOS RIOS 7
28010 MADRID
Spain
+34 603 40 65 01