
Al Sagan
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I had a friendly response using this app This app was designed by the Guardia for English. It is comforting to know if you enable location you do not have to try and explain where you are contacting the Guardian from. Also preset problems on screen for quickness. Phone or message or call back. Excellent.
32 people found this review helpful
Secretaría de Estado de Seguridad - Mº Interior
November 19, 2020
Hola Al, muchas gracias por su valoración y comentario. Nos alegra saber que la app le ha resultado útil. Seguiremos trabajando para ofrecer cada vez un servicio aún más efectivo. Un saludo.

Steven Murray
Spotted an article about this in 'Sur in English' (Spanish newspaper) and decided to give it a whirl. Thankfully I didn't need to use it, but it's very simply laid out and very comforting to know that if I did require assistance there'd not be any issues with language. I'll be re-installing this again on my next trip.
9 people found this review helpful
Secretaría de Estado de Seguridad - Mº Interior
June 22, 2022
Muchas gracias Steven, tu reseña nos anima a seguir trabajando. Que tengas un buen día.

Terri Stefanson
Unable to receive validation code in the US. I have installed this app in preparation for a trip to Spain to do the Camino de Santiago. Unfortunately I'm stalled in the set up process since I haven't been able to receive the validation code via SMS.
3 people found this review helpful
Secretaría de Estado de Seguridad - Mº Interior
May 31, 2023
Buenos días Terri. Ante cualquier problema técnico, recuerda que puedes escribirnos un correo a alertcops@interior.es para que nuestro equipo de soporte te ayude lo antes posible. Ellos podrán detectar dónde está el problema por el que no recibes el SMS