
Mark Eberhart
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Would be better if there was a customizable dashboard. Plus, there appears to be no way to see what your current deductible status is. And little to no explanation on when you can use your flex spending account. Also, emails from Smart-Choice say you can upload documents via the app in the Claims section. There is no claims section! Basically, the app is only good for viewing your current balances... and that's it!
4 people found this review helpful

Taylor Richardson
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I just downloaded this app and set it up because my employer switched to this company so I have to use it. This is the worse app I have ever used. Very poorly designed. Kicked me out several times while setting up. I hope I don't have problems every time I have to use it. Also, if you leave the app for a minute, it has immediately logged you out when you go back to it. Has just happened to me at least 4 times. Adding that this issur is not resolved. 10/24/25
31 people found this review helpful

Jamie B.
It has been very challenging to input routing numbers and account numbers directly on the app. There's a bug/glitch once you save the account number. For "brevity" I ended up mailing myself the reimbursement checks and then depositing them mobiling which is a hassle. Also, the app allows you to input re-occuring medical expenses that need to be paid. So I did. Then I got a letter in the mail that they accidently mailed it to me instead of my provider and explained my options to correct it.
4 people found this review helpful