
Sandra H “Sandy” Lampkins
Works most of the time. I only wish there was the option to edit and scheduled trip instead of having to completely cancel and start over. Also, the message for the driver or additional information options are useless. You're asked if a stop is needed, i.e., pharmacy, but it's not related to the driver. No matter how many times I've requested a pharmacy stop after seeing a doctor, it's never been accomplished. The drivers aren't made aware and only abide by the pick-up/drop-off information
55 people found this review helpful

David Zahary
- Flag inappropriate
- Show review history
With the aid of a very helpful lady in their office I was finally able to get registered after running into the same problems as everyone else in trying to do it myself. I made it to my destination with no problem (I had scheduled the trip by phone and hadn't used the app.) However, when I tried to activate my already scheduled trip home using the app, I found that the "activate" button was not there and therefore I had no way to notify them I was ready to return! I called the office again but their rep also couldn't locate the button or any other way to activate a ride via the app. He was able to set up my ride without using it, but if I had been forced to use the app I'd still be 8 miles from home. As far as I'm concerned, until they fix the bugs this app is totally useless.
102 people found this review helpful

Jorie Hazen
so far this service is the easiest transportation company I've used to book my doctor's appts. in the many years I have had to depend on help getting to and from,so far the driver's are courteous and are patience and friendly, on time and if they're way to early, they will wait if you ask them, at least so far this is my personal experience, I'm very happy with them ⭐️
2 people found this review helpful