
Sandra Lampkins
Works most of the time. I only wish there was the option to edit and scheduled trip instead of having to completely cancel and start over. Also, the message for the driver or additional information options are useless. You're asked if a stop is needed, i.e., pharmacy, but it's not related to the driver. No matter how many times I've requested a pharmacy stop after seeing a doctor, it's never been accomplished. The drivers aren't made aware and only abide by the pick-up/drop-off information
62 people found this review helpful

David Zahary
- Flag inappropriate
- Show review history
With the aid of a very helpful lady in their office I was finally able to get registered after running into the same problems as everyone else in trying to do it myself. I made it to my destination with no problem (I had scheduled the trip by phone and hadn't used the app.) However, when I tried to activate my already scheduled trip home using the app, I found that the "activate" button was not there and therefore I had no way to notify them I was ready to return! I called the office again but their rep also couldn't locate the button or any other way to activate a ride via the app. He was able to set up my ride without using it, but if I had been forced to use the app I'd still be 8 miles from home. As far as I'm concerned, until they fix the bugs this app is totally useless.
108 people found this review helpful

Shar
Horrible useless app. Also they may not even allow you to delete your info. I went through process to delete my info. You have to fill out a form. But it's at their discretion. I'm uninstalling from my phone but that doesn't mean they delete my info. Very disappointed. Oh also no dark mode which isn't great for people with vision issues. All in all just a badly developed app.
7 people found this review helpful