
Shawna Stephens
My only gripe is with your user interface when viewing credits and withdrawals on accounts. I really wish you guys would go back to displaying credits in the color GREEN as it's just easier to locate when trying to find if a refund was made to my account. This SHOULD be a no brainer for your designers and devs. Credits just get mixed in with withdrawals and it's just a pain scrolling through my account activity trying to look for credit amounts what DO NOT include a minus sign in front of it.
1 person found this review helpful

Rachel Rachel
The app is garbage. For > 3 years, I have closely monitored my checking acct paper stmts against the digital app ledger, never matches. The bank & the gas station take no account ability for the hold nor the money being placed back in the account. When bringing the issue to the attention to ECU, I received canned explanations. The app is not accurately computating the ledger. When threatened with legal action, I was forced out of the app and forced to sign a user agreement. Missing >3k
1 person found this review helpful
Educators Credit Union
February 24, 2025
Hi Rachel, thank you for bringing this to our attention. We would like to look into this more for you. When you have a moment, can you send us an email? Thanks! Social@ecu.com

Mary
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Love the app, except, making transfers now is horrible, cannot enter transfer amount, tried several different ways, it always goes back to zero. UPDATE: they must have fixed the problem, it's now working ok. UPDATE 6/24/22: Now I cannot open app with fingerprint, I've checked all permissions, etc, but it will not open with fingerprint since last night, whatever they did overnight.
38 people found this review helpful