Educators CU Mobile Banking

Educators Credit Union

About this app

Educators Credit Union’s secure Mobile Banking application allows you to manage your account anytime, anywhere. Check your balances, make transfers, pay bills, view your credit score, deposit checks, and even create savings goals and budgets.

If you already use Online Banking, you are ready to log in — just use your Online Banking user ID and password. If you haven’t set up your user ID and password, just click the register button to get started.

FEATURES:

Account Management:
• Review and manage your account balances and transaction history for all your Educators accounts and loans
• Deposit a check with just two pictures
• ­Buy, sell and hold Bitcoin powered by NYDIG
• Replace a damaged card
• Quickly add an account and apply for loans without taking a trip to a branch
• Customize your debit and credit cards
• Send secure messages directly to Educators Credit Union

Send and Receive Money:
• Pay and manage your monthly bills
• Transfer funds between your accounts at Educators and other financial institutions
• Send and receive money with your friends and family using Zelle®
• Schedule payments on your Educators loans
Financial Wellness:
• Check and monitor your credit score
• View your spending habits
• Set savings goals and budgets
• Evaluate your financial health using the Financial Wellness Assessment and Coach Lea

Ratings and reviews

Love the app, except, making transfers now is horrible, cannot enter transfer amount, tried several different ways, it always goes back to zero. UPDATE: they must have fixed the problem, it's now working ok. UPDATE 6/24/22: Now I cannot open app with fingerprint, I've checked all permissions, etc, but it will not open with fingerprint since last night, whatever they did overnight.

The overhaul of the app is terrible. There are no options to set a pin and leaving the app to get the 2 factor codes often erases my password or refuses to give me a cursor/number pad to type the code. It runs poorly. I understand biometrics is more secure than pins but my phone lacks those features. It's so unresponsive I can't get the app code fast enough.

Can't make online tranfers! The app keeps getting stuck after inputting my transfer amount information. The next screen I'm directed to, I can't scroll down to select "Review Transfer" like I normally would. I have to keep tapping in and out of fields just to get the Review Transfer button to display. And when I do select "Review Transfer", nothing happens. It's like the button is broken.

What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.