
Mary
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Love the app, except, making transfers now is horrible, cannot enter transfer amount, tried several different ways, it always goes back to zero. UPDATE: they must have fixed the problem, it's now working ok. UPDATE 6/24/22: Now I cannot open app with fingerprint, I've checked all permissions, etc, but it will not open with fingerprint since last night, whatever they did overnight.
31 people found this review helpful

Cat C
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The overhaul of the app is terrible. There are no options to set a pin and leaving the app to get the 2 factor codes often erases my password or refuses to give me a cursor/number pad to type the code. It runs poorly. I understand biometrics is more secure than pins but my phone lacks those features. It's so unresponsive I can't get the app code fast enough.
1 person found this review helpful

Jada Ess
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Can't make online tranfers! The app keeps getting stuck after inputting my transfer amount information. The next screen I'm directed to, I can't scroll down to select "Review Transfer" like I normally would. I have to keep tapping in and out of fields just to get the Review Transfer button to display. And when I do select "Review Transfer", nothing happens. It's like the button is broken.
4 people found this review helpful
Educators Credit Union
August 31, 2022
Hello, thanks for letting us know about the issue you are experiencing. If you are still having trouble, please call our call center at 262.236.5898