Educators CU Mobile Banking

Educators Credit Union

About this app

Educators Credit Union’s secure Mobile Banking application allows you to manage your account anytime, anywhere. Check your balances, make transfers, pay bills, view your credit score, deposit checks, and even create savings goals and budgets.

If you already use Online Banking, you are ready to log in — just use your Online Banking user ID and password. If you haven’t set up your user ID and password, just click the register button to get started.

FEATURES:

Account Management:
• Review and manage your account balances and transaction history for all your Educators accounts and loans
• Deposit a check with just two pictures
• ­Buy, sell and hold Bitcoin powered by NYDIG
• Replace a damaged card
• Quickly add an account and apply for loans without taking a trip to a branch
• Customize your debit and credit cards
• Send secure messages directly to Educators Credit Union

Send and Receive Money:
• Pay and manage your monthly bills
• Transfer funds between your accounts at Educators and other financial institutions
• Send and receive money with your friends and family using Zelle®
• Schedule payments on your Educators loans
Financial Wellness:
• Check and monitor your credit score
• View your spending habits
• Set savings goals and budgets
• Evaluate your financial health using the Financial Wellness Assessment and Coach Lea

Ratings and reviews

My only gripe is with your user interface when viewing credits and withdrawals on accounts. I really wish you guys would go back to displaying credits in the color GREEN as it's just easier to locate when trying to find if a refund was made to my account. This SHOULD be a no brainer for your designers and devs. Credits just get mixed in with withdrawals and it's just a pain scrolling through my account activity trying to look for credit amounts what DO NOT include a minus sign in front of it.

The app is garbage. For > 3 years, I have closely monitored my checking acct paper stmts against the digital app ledger, never matches. The bank & the gas station take no account ability for the hold nor the money being placed back in the account. When bringing the issue to the attention to ECU, I received canned explanations. The app is not accurately computating the ledger. When threatened with legal action, I was forced out of the app and forced to sign a user agreement. Missing >3k

Love the app, except, making transfers now is horrible, cannot enter transfer amount, tried several different ways, it always goes back to zero. UPDATE: they must have fixed the problem, it's now working ok. UPDATE 6/24/22: Now I cannot open app with fingerprint, I've checked all permissions, etc, but it will not open with fingerprint since last night, whatever they did overnight.

What’s new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.