Allegion ENGAGE

Schlage Lock Company, LLC

About this app

Welcome to ENGAGE™ technology, the new connectivity platform from Allegion that makes it easy to connect people, openings and access together, delivering cost-effective intelligence and efficiency to any facility.

Combined with the new Schlage NDE-Series wireless lock, ENGAGE technology opens the door to a new level of intelligence with optimal visibility and control. You now have the ability to see exactly who has access where and when, right at your fingertips. And, you can transition from mechanical keys to electronic credentials with technology that’s easy to install, easy to manage and easy to use. With ENGAGE technology, it’s more affordable than ever to use electronic locks and credentials for interior offices, common areas and sensitive spaces.


Use the ENGAGE mobile app to:
□ Add new locks
□ Configure and manage locks
□ Enroll and manage credentials
□ View activity (audits) and alerts by lock
□ Update door files and firmware
□ Perform diagnostics

Solutions featuring ENGAGE technology can be customized to fit any size of business or budget and easily adapt to your growing or changing business needs. So whether you want the simplicity of a standalone system or the sophistication of fully integrated access control with one of our alliance partners, ENGAGE technology delivers a new level of security and convenience to the workplace.

Ratings and reviews

The app needs to be reset every time you do a firmware update to a gateway. It is constantly giving error messages or loading with "please wait" for up to a half hour with allowing for anything else to be done, which forces you to close the app repeatedly just to make any progress. I have a large site with around 90 gateways and 250 wireless locks and i am forced to use this app to activate this equipment, the process has taken far to long because of all of the issues with this app. Awful

Super buggy implementation, screen goes to sleep while refreshing linked devices, on wake, it forces another refresh that takes forever. By far, the most horrible part is poor form validation, took me 3 days to figure out why an NDE would pair then fail on communication. Apparently there is a limit on NDE name length. No one at tech support had any clue what the issue could be. Common guys, its 2019, validate all the fields and find out from the hardware developers what the max length is.

The Engage application - both phone app and website - is quite primitive. It doesn't display much of the information that an admin needs in order to manage even a medium-sized installation. You have to contact support to get something simple like a list of users. We were considering adding more Schlage locks but will now be looking at options for replacing our Schlages with a brand that has better support - and a lower cost! At ~$1,000 per lock I'd expect a better management application.

What's new

- In app access to Terms and Conditions & Privacy Statements
- Bug fixes