RMS is an integrated system for managing the maintenance of phones and electronic devices. It helps repair centers organize receiving and delivering orders, manage customers, track device status, issue invoices, and manage inventory and reports.
The application provides a user-friendly interface and fast performance, helping repair shop owners manage their businesses efficiently and quickly, while also allowing them to track order status and improve customer service.
RMS is a comprehensive system for managing the maintenance of phones and electronic devices. Platform and Integration
Complete web-based workshop management from your browser
A real Android APK app — direct installation on your phone
Real-time synchronization between the website and the app
Unified account and permissions for all team members
Clear and user-friendly Arabic interface
Device and Order Management
Device registration: Device type, model, fault, price, and responsible technician
Clear statuses: Pending — In progress — Completed — Failed
Transferring devices between technicians with full tracking
Adding minor faults and additional costs
Recycle bin and recovering deleted devices
Warranty follow-up after delivery
Team and Permissions
Manager: Comprehensive view of devices, reports, and the team
Reception: Device registration and tracking until delivery
Technician: Receiving tasks and updating repair status
Permissions tailored to each employee's role
Smart Notifications
Instant notification to the technician for a new device or device transfer
Notification to reception and the manager upon repair completion
Each role receives notifications only relevant to them
Push notifications on the phone via the app
Customer Experience
QR tracking link — Customers can track their devices without registration
Displays shop name, logo, and contact number
Service evaluation after delivery
Reports and Finances
Reports Revenue, Expenses, and Net Profit
Export Data to Excel
Manage Scrap and Inventory
Operation Log for Each Device and Employee
Additional Features
Intrawork Chat
Offline Application Operation with Later Synchronization
Data Backup
Print Receipts and Customize Center Data
Support Multi-User Support within the Same Workshop
RMS is an integrated system for managing the maintenance of phones and electronic devices.