Al Rajhi Takaful

AlRajhi Takaful

About this app

Al Rajhi Takaful Insurance App gives you access to a suite of first-class, Shariah compliant health and motor insurance solutions in the Kingdom of Saudi Arabia. You can access your profile, policies, claims and take advantage of a wealth of helpful information and expert insight on a wide variety of topics like health and nutrition.

Features and benefits include:

- 24/7 access to your health and motor insurance policies.
- Exclusive to the app - information and tips to help you lead a healthy lifestyle on topics including nutrition and mindfulness
- The ability to buy new policies and renew existing ones
- Registering, making and tracking your claims
- Easy access to maps to locate your nearest branch
- Request a callback
- A secure platform featuring one-time passcode verification
- Helpful FAQs to provide you with essential answers to some of the most commonly asked questions
- View your policy table of benefits and limits and exclusions
- High levels of dedicated customer support, 24/7

Welcome to unrivalled insurance solutions

Al Rajhi Takaful is fully committed to providing you with first class, Shariah and SAMA compliant solutions that are fully aligned to the Kingdom’s 2030 Vision.
Al Rajhi Takaful’s aim is to protect all of our customers, while fulfilling their dreams, hopes and ambitions and at the same time spreading the use of Takaful within The KSA.

Competitive policies
Our policies provide customers with flexible, compliant insurance solutions that are backed by state-of-the art IT. Whether you choose motor or health policies, you’ll benefit from the support of a dedicated team of professional and experienced insurers who are always there for you, 24/7.
We pride ourselves on being the natural choice for you, your family and for all sections of Saudi Arabian society.

Our mission and values
We are fully-focused on providing our customers with reliable, affordable and first-class insurance solutions.

Our values:

● Shariah and SAMA compliant
● Saudi Family-oriented
● Customer Centric
● Trusted Business Partners
● One Team

SAMA - aligned to the principles of online insurance
Al Rajhi Takaful abide by The Saudi Arabian Monetary Authority (SAMA) - the governing body that regulates online insurance activities.

The Company is structured to be able to meet the challenges within the market, and we have the strength and expertise of highly motivated staff and a state-of-the-art information technology platform. The Company therefore is well-equipped to deliver on our promise of providing all customers with first-class services, as well as adding value to the Saudi economy.

Ratings and reviews

Totally useless app , cannot track the claims Customer service never helped

It's one of the worst insurance companies I have ever dealt with. I made insurance coverage request for my daughters visit visa extension purpose, they took my money & never provided me with the the policy copies nor refund my money, despite the several calls and emails sent to sort this matter out, but unfortunately all in vain. Extremely poor service and no integrity..

While login after entering username and password, am receiving OTP but app was in same username and password screen not asking to enter OTP Yes dear still it was same, I cleared app dada , catch, uninstalled app, finally reinstalled app, still same. (Android 11) . Receiving OTP but still it was in login screen.

What’s new

• Update car information : A simpler journey while updating your car information.
• New Design : We have enhanced overall design and implementing new Riyal sign.
• Enhanced Performance and Bug Fixes: Enjoy a faster, smoother, and more reliable app experience.