Al Rajhi Takaful

8.05K reviews
Content rating
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About this app

The Al Rajhi Takaful Insurance App gives you access to a suite of first-class, Shariah compliant health and motor insurance solutions in the Kingdom of Saudi Arabia. You can access your profile, policies, claims and take advantage of a wealth of helpful information and expert insight on a wide variety of topics like health and nutrition.

Features and benefits include:

- 24/7 access to your health and motor insurance policies.
- Exclusive to the app - information and tips to help you lead a healthy lifestyle on topics including nutrition and mindfulness
- The ability to buy new policies and renew existing ones
- Registering, making and tracking your claims
- Easy access to maps to locate your nearest branch
- Request a callback
- A secure platform featuring one-time passcode verification
- Helpful FAQs to provide you with essential answers to some of the most commonly asked questions
- View your policy table of benefits and limits and exclusions
- High levels of dedicated customer support, 24/7

Welcome to unrivalled insurance solutions
Al Rajhi Takaful is fully committed to providing you with first class, Shariah and SAMA compliant solutions that are fully aligned to the Kingdom’s 2030 Vision.
Al Rajhi Takaful’s aim is to protect all of our customers, while fulfilling their dreams, hopes and ambitions and at the same time spreading the use of Takaful within The KSA.

Competitive policies
Our policies provide customers with flexible, compliant insurance solutions that are backed by state-of-the art IT. Whether you choose one of our motor or health policies, you’ll benefit from the support of a dedicated team of professional and experienced insurers who are always there for you, 24/7.
We pride ourselves on being the natural choice for you, your family and for all sections of Saudi Arabian society.

Our mission and values
We are fully-focused on providing our customers with reliable, affordable and first-class insurance solutions.
Our values:
● Shariah and SAMA compliant
● Saudi Family-oriented
● Customer Centric
● Trusted Business Partners
● One Team

SAMA - aligned to the principles of online insurance
Al Rajhi Takaful abide by The Saudi Arabian Monetary Authority (SAMA) - the governing body that regulates online insurance activities.
The Company is structured to be able to meet the challenges within the market, and we have the strength and expertise of highly motivated staff and a state-of-the-art information technology platform. The Company therefore is well-equipped to deliver on our promise of providing all customers with first-class services, as well as adding value to the Saudi economy.
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

7.96K reviews
Muaaz Uddin
February 2, 2024
Very pathetic helpline service. I have an emergency case in hospital and whenever i call and select english language, and select talk to customer service, always arabic agent attends the call. I ask him/her to transfer it to any English speaking agent, he says call back and select English. I tell him i selected English, they say call again. I am very fed up with this. Please correct the error. I complait to your agents many times but no result come.
5 people found this review helpful
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Waseem Khan
March 17, 2024
This app is garbage. First problem no ption to choose the car insurance type.. just showing third party option only.. secondly I am trying to get a call from support & keep getting a single message i.e. service is not available please try later. How much later bro till qeyamah? And the chat option is the worst service a company like alrajhi can have. Over all very pathetic experience.
3 people found this review helpful
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Akhlaque Shamsi
December 3, 2023
Not at all user-friendly..OTP doesn't come. Login is always required. No quick sign in function. Approval status is not updated dynamically. No pop up to keep track. Their nafees system is down since one week.
9 people found this review helpful
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What's new

New Home Insurance Journey to make it more intuitive and user-friendly. Now, you can easily purchase your policy through our app and find the information you need without any hassle.
With our new Motor Journey, you can easily purchase your Motor insurance policy from the convenience of your mobile device.