
Linda Casarez
This app worked the first few times I used it, today a message popped up, it said, "Prepaid Debit Card is not an acceptable payment, try a different payment method." It was the same card I used last month, and the month before, etc... I thought having the app would be more convenient... guess not! I went online and made my payment. No problems with my debit card. So I am uninstalling this app. You do get 3 stars, because you worked fine once upon a time....

D'Juan Hines
The app(along with the website) is not helpful when you have more than 3 policies to pay, anything past 3 policies won't show up and then you have to call and try to pay the rest over the phone. And now, you have to go through the inconvenience of paying each policy individually instead of being able to pay the total account at once. Useless app, useless website
2 people found this review helpful

A Google user
Just downloaded the app and I've attempted to sign in 3 times and it tells me "for reasons of security we need you to login again" It just keeps kicking me out! No wonder you have such a low ratings! You guys really need to invest in your "app" I was considering giving you guys more of business but not after this frustrating situation.
15 people found this review helpful
American National
August 23, 2019
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobilesupport@americannational.com. Thank you.