Cleveland Clinic Express Care

Cleveland Clinic

About this app

Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet. During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate – no appointment needed.

How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider – save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $65 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients

Commonly Treated Conditions (Ages 2+)
• Asthma*
• Bronchitis*
• Conjunctivitis
• Cough and cold symptoms
• Earaches*
• Minor back and shoulder pain*
• Minor medical concerns
• Minor trauma, burns or lacerations*
• Sinus infections
• Urinary tract infections*
• Yeast infections*
• Rash
• Flu Symptom

*Adult patients only

Ratings and reviews

I tried 3 times to use this, every time when it got to the video it just stopped loading. Total wate of time when I was really sick and needed to see a Dr. That was after it froze numerous times on the beginning screen. I had to reinstall twice and log back in, even call the customer service to reset my password moments after I'd been logged in and it kicked me out.

This is such a great way to visit my specialist! I don't have to pay for gas, be uncomfortable riding in a car for hours. This also avoids an overnight stay in a hotel. These things all cost money, time away from home, lost time from work. Yes the virtual appointment costs money, but not even close to what I just stated without the inconvenience. I would recommend this to anyone!

Can't really rate them high when I get get the ap to work and there is ZERO technical support. I've tried to sign up twice and filled in all my info and it just says "checking insurance info" and spins. Then after several minutes it asks me to log in and when I do it says "my password or username is wrong". Ive done it twice. It didn't work. Too cheap to have a support phone number so screw them.

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed