Raqeb AI — an AI employee that guards your restaurant against fake delivery complaints.
Raqeb AI is a Saudi app for restaurants that documents every delivery order with photos before it leaves the branch. When a customer complaint arrives, Raqeb assembles a complete dispute package in one tap and recovers your money from Jahez, Talabat, HungerStation, Keeta, Mrsool and TheChefz.
How it works:
1) Photograph the order before pickup — one smart tap.
2) AI inspects every image and verifies the items automatically.
3) When a complaint comes in, Raqeb auto-links it to the order and generates a dispute PDF ready to send.
4) Track recovery rate, per-branch performance and per-employee accountability.
Key features:
• Instant photo documentation — one picture today saves you from complaints for months.
• AI inspection — detects missing items and packaging errors before the order leaves.
• Auto-link complaints — every dispute maps to the right order without manual matching.
• Dispute PDF in one click — ready for the delivery platform within seconds.
• Guaranteed recovery — claim back amounts deducted for false complaints.
• Arabic dashboard — branch performance, employee leaderboard, recovery analytics.
Supported delivery platforms:
Jahez, Talabat, HungerStation, Keeta, Mrsool, TheChefz.
Built for Saudi restaurants — full Arabic UI, offline-capable, photos cache locally and sync when online.