
Rick Jones
I only occasionally use Pulse, but in the past it's usually worked. Just tried it on a 7kW charger that doesn't take contactless, and the app just hangs - spinning circle on white screen forever. Had to give up and find somewhere else. I see the app was only updated a week ago, something's been broken. Rubbish quality control.
9 people found this review helpful
Hi Rick, thank you for your review. Sorry to hear about your recent experience, if similar issue witnessed again please call our helpline while at the unit, as we are here 24/7 to support remotely. Agnes

Andrew C
Does not provide any discount. Sends an email to login, by the time I get the code for the login, the logon window has shut. It took more than 5 tries, and then to make it even worse, logged me out during my 40 minute charge so I had to go through it all again just to seep my charge. Absolutely not worth the effort for zero benefit to me whatsoever. If I had just used my card, it would have saved me so much time and hassle. What's the point, BP, if there's no discount? Let me use my password!
2 people found this review helpful
Hi Andrew. Thank you for your feedback. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at heretohelp@bp.com. Thank you. Paula, bp pulse

Brett Rhodes
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I don't normally leave reviews good or bad but this app has driven me to it! don't bother with this app you go through all the hassle of registering but keeps logging you out without you being able to do anything I registered and spent the next 30 mins in a cycle of logging in, getting a code entering the code, being logged out and repeating. for a company of this size you would assume they could get a simple thing like an app that is usable right. active subscription and can't access it
8 people found this review helpful