miSecureMessages - Secure Text Messaging App

101 reviews
Content rating
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About this app

miSecureMessages is a secure, two-way instant smartphone and tablet messaging Android™ App that uses encryption to keep your messages private. Messages can be sent securely from device to device, and by using the secure cloud-based or on-site directory solution. When you receive a message from miSecureMessages, a Persistent Alert notifies you until you acknowledge the message. You can view the message, and quickly send a secure reply. miSecureMessages is perfect for healthcare and medical professionals to protect patient PHI, as well as industries that need secure instant messaging. For more information, contact AMTELCO at 800-356-9148 or e-mail support@misecuremessages.com.

Requires a connection to cloud-based or on-site miSecureMessages solution provided by AMTELCO.

New phone or device? Re-install the miSecureMessages app and Log In with your existing miSecureMessages credentials. If you don’t know what your login credentials are, contact your miSecureMessages System Administrator or Certified Provider. This may be your answering service or call center, or your main point of contact within your organization for miSecureMessages.

Key Features and Benefits include:
-HIPAA and HITECH compliant secure messaging
-Secure device to device messaging
-Group messages
-Pager replacement app
-3rd Party Integration capabilities via API
-Encrypted mobile PHI messaging
-Persistent alerting
-Secure Texting
-Secure Messaging App to replace SMS texting
-Also referred to as misecure and mysecure
Updated on
May 18, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
101 reviews
Joel Claeys
April 17, 2022
Using on Android phone. Biometric login works less than 50% of the time. When I have to enter my passcode manually, I have to do it twice on two different screens. App is frozen more often than it is working. It is exhausting to troubleshoot all of the bugs and glitches with this app while trying to provide timely service. Zero stars
2 people found this review helpful
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AMTELCO & 1Call Healthcare Solutions
April 18, 2022
Hi Joel, I'm sorry to hear you are having issues with your phone and/or network. Do you have the latest app installed on a device that meets our minimum requirements? If you are still having troubles, please reach out to your MSM service provider for further assistance. If you need additional help please email us at misecuremessages@gmail.com
J Stevens
July 11, 2020
Issue based been occurring the past 2 months or so. Pages will be sent to my phone but no Audio notification, only a 2 pulse vibration. It worked fine the prior year and a half. I have an an android phone, the volume is at max, chimes is selected in the app and the phone was restarted this morning. All other apps/notifications still have audio notifications. On another occasion I had restarted in the evening, but then pages after midnight had the same issue with no audio.
8 people found this review helpful
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AMTELCO & 1Call Healthcare Solutions
August 7, 2020
We understand how annoying that must be. Please reach out to me at misecuremessages@gmail.com and I can work through a solution with you. We hope you'll re-consider the rating once we fix the issue.
Sara Lange
July 27, 2021
Alert not functioning well. Like other users the alert sound has spontaneously switched to a soft chime rather than pager that is set via the app. I only barely notice it when I am awake and sitting beside it but unlikely to wake up if a message comes in while I'm sleeping. I have messaged and am awaiting a response from customer support. Hopefully can be resolved as it looks like this problem has been ongoing with this app.
2 people found this review helpful
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AMTELCO & 1Call Healthcare Solutions
July 27, 2021
Sara, I'm sorry to hear about your audio issue. The easiest way to reset the notification channels is to uninstall/ reinstall. If you use Do not disturb, make sure you have the overrides turned on in your phones OS settings. Please contact me at support@misecuremessages.com to follow up with a resolution. Thanks.

What's new

Android MSM Version
-Adds enhanced encryption to user credentials.
-Adds device phone number to Contact Details.
-Adds device phone numbers to SSO Authentication.
-Adds enhanced caching
-Updates SDK target to 30
-Fixes issues with email registration links on OS 12
-Fixes display issues with dark/ light mode in Contact Details
-Adds DISA Dialing Support in Contact Details