miSecureMessages - Secure Text

104 reviews
Content rating
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About this app

miSecureMessages is a secure, two-way instant smartphone and tablet messaging Android™ App that uses encryption to keep your messages private. Messages can be sent securely from device to device, and by using the secure cloud-based or on-site directory solution. When you receive a message from miSecureMessages, a Persistent Alert notifies you until you acknowledge the message. You can view the message, and quickly send a secure reply. miSecureMessages is perfect for healthcare and medical professionals to protect patient PHI, as well as industries that need secure instant messaging. For more information, contact AMTELCO at 800-356-9148 or e-mail support@misecuremessages.com.

Requires a connection to cloud-based or on-site miSecureMessages solution provided by AMTELCO.

New phone or device? Re-install the miSecureMessages app and Log In with your existing miSecureMessages credentials. If you don’t know what your login credentials are, contact your miSecureMessages System Administrator or Certified Provider. This may be your answering service or call center, or your main point of contact within your organization for miSecureMessages.

Key Features and Benefits include:
-HIPAA and HITECH compliant secure messaging
-Secure device to device messaging
-Group messages
-Pager replacement app
-3rd Party Integration capabilities via API
-Encrypted mobile PHI messaging
-Persistent alerting
-Secure Texting
-Secure Messaging App to replace SMS texting
-Also referred to as misecure and mysecure
Updated on
Jan 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Photos and videos, Audio and 3 others
Data is encrypted in transit
Data can’t be deleted
104 reviews
Jonathan Thacker
January 15, 2023
Ridiculously buggy. Will stop giving me notifications randomly requiring me to restart it. Or only vibrate when I want it to ring. Requires you to log in every time even if you minimize it for a moment. Notifications never clear so I never know if I have a new message or not. Great one combined with the above bugs. Hope our hospital stops using it and get something better soon
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AMTELCO & 1Call Healthcare Solutions
January 18, 2023
Hi Jonathan, a few items you mention are done for security reasons(HIPAA)while others are configured by your admin. Your admin can check to make sure settings are configured correctly on your device and in the MSM app. If you email miSecureMessages@gmail.com, we can also help answer any questions you may have regarding the MSM application directly.
J Stevens
July 11, 2020
Issue based been occurring the past 2 months or so. Pages will be sent to my phone but no Audio notification, only a 2 pulse vibration. It worked fine the prior year and a half. I have an an android phone, the volume is at max, chimes is selected in the app and the phone was restarted this morning. All other apps/notifications still have audio notifications. On another occasion I had restarted in the evening, but then pages after midnight had the same issue with no audio.
12 people found this review helpful
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AMTELCO & 1Call Healthcare Solutions
August 7, 2020
We understand how annoying that must be. Please reach out to me at misecuremessages@gmail.com and I can work through a solution with you. We hope you'll re-consider the rating once we fix the issue.
Sara Lange
July 27, 2021
Alert not functioning well. Like other users the alert sound has spontaneously switched to a soft chime rather than pager that is set via the app. I only barely notice it when I am awake and sitting beside it but unlikely to wake up if a message comes in while I'm sleeping. I have messaged and am awaiting a response from customer support. Hopefully can be resolved as it looks like this problem has been ongoing with this app.
5 people found this review helpful
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AMTELCO & 1Call Healthcare Solutions
July 27, 2021
Sara, I'm sorry to hear about your audio issue. The easiest way to reset the notification channels is to uninstall/ reinstall. If you use Do not disturb, make sure you have the overrides turned on in your phones OS settings. Please contact me at support@misecuremessages.com to follow up with a resolution. Thanks.

What's new

-Enables the app to respond to the server changing its endpoint.
-Updates permissions for OS 13+