AnswerForce

AnswerForce Mobile

About this app

Deliver happiness to your callers with instant responses and excellent customer service. Carry your office in your pocket and manage your business on-the-go from your smartphone with the AnswerForce app. While you focus on expanding your core business, your AnswerForce receptionists focus on your customer communications.

- Access your call data and messages
- View your live appointment updates
- View, prioritize, and respond to inbound customer messages
- Share important schedule updates and collaborate with your team
- Forward customer messages to your team via email/SMS
- Add notes to customer messages to instruct your team
- Adjust your plan based on your needs

Ratings and reviews

THICK ACCENT AGENTS - I'm a customer, and have had agents answer my phones with incredibly thick accents. The whole reason I signed up for this is because they said it was only people in North America answering the phones. I expressed my opposition towards accents before I became a customer, and they promised me it wouldn't be an issue. This is unexpectable. I pay a premium for a North American company. I could get another company that is in another company, Philippines, with less of an accent.

Makes your phone unusable. They hire workers from India that get into your phone information. I had two business card information stolen from me through my phone and I can only imagine how this happened. They're app is glitchy and slowed my phone to an unusable condition.

This app is really user friendly and allows for you to listen to your call recording right from the app

What's new

Bug fixes and performance improvements