AntBuddy: Omnichannel Center

AntBuddy Jsc

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About this app

Antbuddy Omnichannel CRM is a MULTI-CHANNEL Customer Care and Sales Management platform that helps businesses interact with customers, synchronize operational processes & DATA anytime, anywhere. Currently, more than 500 corporate customers are using Antbuddy Omnichannel CRM service as a multi-channel interaction tool, changing the way of customer care, sales, and increasingly touching customers' emotions.

With AntBuddy Mobile, you can:

- AntBuddy switchboard on mobile platform, anytime, anywhere. Smart CALL CENTER component.
- Increase work productivity: Query and process customer / incident / transaction information quickly.
- Always connected: Respond to customers anytime, anywhere through HOTLINE calls and MULTI-CHANNEL interaction (Facebook, Zalo, Live chat, SMS, ...).
- KYC - identify customers immediately upon interaction, personalize customer experience.
- Diverse contacts: Customer contacts, internal contacts, synchronized personal contacts.