ANZ Digital Key

Australia and New Zealand Banking Group Limited

About this app

At ANZ we’re committed to helping you bank simply, safely, securely and conveniently.

ANZ Digital Key (ADK) allows you to log on and perform approval activities via Facial recognition, Fingerprint ID or a PIN in certain ANZ Digital Channels.

It enhances the channel security capabilities, providing a free, faster and more convenient method for customers to securely transact with ANZ.

For customers completing ANZ's identity verification (eKYC) process, ANZ Digital Key may be used to securely read the microchip in supported ePassports using your phone's NFC (Near-Field Communication) capability.

ADK is applicable to specific ANZ customers and ANZ Digital Channels.

Please note:
1. To use this app:
a) Your ANZ Digital Services User ID must be authorised to use ADK.
b) Your device must be running Android version 9 (Pie) or later.

2. It is advisable to have protective software, such as antivirus, installed on your device for security purposes.

3. ADK may require access to the following device resources:
a) Camera - For scanning QR codes and enabling Facial recognition.
b) Biometrics - For Fingerprint ID or Facial recognition.
c) Notifications - To receive push notifications.
d) NFC - To securely read the microchip in supported ePassports when completing ANZ's identity verification (eKYC) process.

For further information about staying safe when banking online, visit http://www.anz.com/onlinesecurity.

For further information about ANZ Digital Key, please contact your ANZ representative. Customer service contact details can also be found at anz.com/servicecentre.

ANZ Digital Key is provided by Australia and New Zealand Banking Group Limited ABN 11 005 357 522 ("ANZBGL").

Android is a trademark of Google Inc.

Ratings and reviews

App won't run when Work Profiles are enabled on the phone. Ironic, as the app is clearly a 'work' app. Consistently produces a runtime error on startup. Reported this to ANZ, who know about the issue, but they say they have no intention of fixing this. Current workaround is to install on a second phone, or use the old token. Both highly inconvenient. ANZ, please rectify. We need Transactive, it's a Work app, we need the Digital key, also a Work app, they need to operate in a Work profile.

This is the most user friendly and secure app I've ever seen. Good job, team!

Doesn't work for androids. There is no activation code given. There is a different ANZ app for Apple users that works perfectly well. Cannot find the same app for Android.

What’s new

When used for eKYC Identity Verification, ANZ Digital Key can now scan the NFC chip in supported passports using your phone’s NFC capability to securely verify your identity and complete your eKYC.