Red Top Taxi

Red Top Taxi

About this app

Red Top Taxi is the number one taxi company in Guelph, Ontario, Canada. We are pleased to offer our valued customers the very latest in smartphone booking technology with our free Red Top Taxi app.

Key Features of the Red Top Taxi app include:
• Book a reservation in as few as 3 clicks
• Get a fare estimate by entering both pickup and destination addresses
• Receive a confirmation number for your reservation immediately on booking
• Receive notifications including vehicle number once your reservation has been dispatched
• Monitor the progress of your vehicle on a map
• Create a list of favorite addresses and assign a custom name for each
• Specify the number of passengers, vehicle type and preferred payment method
• Review all reservations you have made over the past 30 days
• Provide feedback related to the application and/or service you received
• Call Red Top Taxi with the push of a button

To begin using the Red Top Taxi app today:
• Download the free app
• Create an account (Email, Name, Phone # and Password)
• Validate your account (via the confirmation email you receive)
• Login to the app (Email & Password)
• Enter your pickup address
• Enter your destination address (this allows us to provide an estimated fare amount)
• Book your trip (reservations can be immediate or for a future time/date)

On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned. From here you can monitor the progress of your vehicle as it moves towards your pickup location.

The Red Top Taxi app retains a history of your previous reservations (up to 30 days) for expense management and to quickly rebook the same trip with the push of a button. You may also create a list of favorite locations (Home, Work, etc.) to speed the booking process.

You can also customize your orders by selecting the number of passengers, preferred vehicle type, and preferred method of payment. These preferences can be saved to your account profile for future bookings.

At Red Top Taxi, your comfort and safety are our top priorities! Let us know how we can serve you better by providing feedback via the Red Top Taxi app, calling us at 519-821-1700, or visiting our website at www.redtoptaxi.ca

We look forward to adding many exciting new features to the Red Top Taxi app in the months ahead, and are always interested in what you have to say!

Ratings and reviews

The app was fine i guess, but the taxi was fifteen minutes later than I booked it for and and the app didn't notify me, nor could i get through to Red Top via phone. I get they were busy, but that's why I pre-booked. They could at least me know it's running late. So, great app, just poor service ... which is the part I actually need!

The app keeps adjusting my pickup address even though I have it saved correctly. Which means pickup location for the driver isn't really accurate. The app is a little confusing and it's hard to tell when a drive is on the way or how long the wait might be before ordering. Price appears to be accurately estimated. It won't accept my visa debit card though which is frustrating because I can use it everywhere else and am trying to not use my credit card anymore.

I can definitely appreciate having an app to order a taxi. The car # red screen is also nice on pickup so no one takes your taxi. My only real complaint is the amount of notifications I get for the process. I counted 8... that's ridiculous. Order confirmed, cab tracker, cab arrival and receipt is MORE than enough.

What's new

We are constantly improving the app. Be sure not to miss these new features in this update:

Extend the offer & ETA flows to offer the closest vehicle
Updated profile setup screen
Do not show the pickup marker if the current location is not available
Other small bug fixes and enhancements