John Chreene
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They changed to a new app without even notifying me. Tried to login in several times until I had to look it up. Terrible customer service!!! There was nothing wrong with the previous app either. Controls suck I have to press buttons multiple times for it to work. Only have one account but now I have to manually select the only account I have for mobile deposit. This is exposed to make banking easier but they found a way to do the exact opposite.
28 people found this review helpful
Tonya Camp
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The new version of this app is not meant for all customers, it was recommended that I get a new phone bc the update that the app provider did doesn't include all phone version types and my phone is no longer compatible. This is very disappointing and inconvenience to me not to be able to access the app on my phone.
10 people found this review helpful
Alexis Sheeds
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Disappointed that it doesn't have a quick view for my balance. Update: I've been using this app since it first came out, around a month ago or so, and it's still terrible. When I first click on the app to open it, it takes a whole minute just to open and get ready for me to log in. And still no quick view for my balance.
15 people found this review helpful