TM CRM (Tiffin CRM) is built for meal subscription and home-delivery kitchens — the “tiffin” services that run daily routes to members. One app supports three roles so owners, delivery partners, and subscribers stay on the same system.
For business owners (vendor)
Manage members and subscription plans, handle renewals, organize menus and schedules, plan delivery routes, assign delivery staff, track holidays and leave, use finance and inventory tools, respond to enquiries, and send push notifications. Use QR codes for operational workflows such as delivery confirmation and counter attendance where your business enables them.
For delivery partners
View today’s assigned routes and stops, mark deliveries, review history, and scan member QR codes when required. While you have the app open and active on your route, your location can be shared with the kitchen so the owner can see progress on the map — location sharing stops when you leave or close the app. Push notifications help you stay aligned with schedule changes from the kitchen.
For subscribers (customers / members)
Check your plan and usage, manage leave, track attendance, access discounts and extra items where offered, and use your QR when the vendor uses QR-based flows.
Also included
• English and Hindi — choose your language when you start
• Maps for picking member addresses on a map
• Optional contacts access to add members faster
• In-app AI assistant with voice input (microphone used only while you hold the mic button in the app)
• Firebase push notifications
• Phone login with OTP verification
TM CRM helps you move from spreadsheets and chat groups to a structured workflow — from plan signup to daily delivery — with clearer visibility for owners, riders, and members.
Run your tiffin service: members, menus, routes & delivery — all in one app.