
Nicole May
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Use the app once, then never touch it again. The recent update fixed some issues, but it's really not enough. Just don't turn on auto-ride mode at least, that will drain your phone battery incredibly. Also the elock through the app turns off with the escooter, so not very secure. If they can fix those issues, I'd be way more happy to stay connected more often, use the elock, and track my rides. Tracking my rides with gps would be amazing, but not at this lack of optimization. Edit: Worse now
3 people found this review helpful
Apollo Scooters
October 26, 2023
Hello Nicole,
Sorry to hear about the issues you have been encountering. Regarding the loss of your scooter in your account, we invite you to try out the latest version and see of this issue has been fixed. Regarding the e-lock, please reach out to support@apolloscoters.co to help us serve you better. Thanks!

Cristian Crane
App is written by interns or something. Multiple problems with connectivity, randomly disconnects. Settings do not save. They shipped their test/demo mode in the production app. I was presented with the test screens that the engineers used with placeholder lorem Ipsum text. But most frustrating of all, the stupid app has the max speed setting completely disabled and there's no way to change it. My scooter is stuck. Horrible company, even worse app.
1 person found this review helpful
Apollo Scooters
April 6, 2023
Hello! We're sorry to hear about this and would like to better understand the issue you are facing related to scooter settings. Please contact our support team at support@apolloscooters.co as they will be able to assist you :) For your reference, the emulator mode was removed and you can control the speed using the Sport Mode speed setting.

Sasha Fletcher
App keeps crashing and does not save my settings. Unfortunately, you can only change the speed mode of your scooter via the app so I'm currently stuck going 10mph which is absolutely useless. Before the crashing, the app would consistently default back to the lowest setting despite stating that my changes were saved. This really makes me regret getting this scooter if I can't even use it properly. Why do I need an app to change the speed mode?!
Apollo Scooters
August 15, 2024
Hi Sasha ,Sorry to hear about the issues you have been encountering! .The issue you have is Fixed Now , If you still have it please send details of what you are experiencing to our customer support at support@apolloscooters.co to help us serve you better. Thanks!