![](https://play-lh.googleusercontent.com/a-/ALV-UjWdsqfatGcHmWtg-7Cp4IaimuWOCmuBeHCJqco_JWaBN2V0iXm3=s32)
Ciiru Kariuki
WHEN THE APP WORKS, it is pretty alright and great at making deposits, requesting withdrawals. Looking thru your transaction lists. It separates your different investments so that you can view particular ones. But it is so often problematic, and doesn't get fixed quickly, especially on weekends
![](https://play-lh.googleusercontent.com/a-/ALV-UjWDLxoqO_3G1QcbOhksund9EVW-Lc-cxu-yFIPPjaoOS9dIP_1F=s32)
Josephine Wambani
The app has a lot of issues. Sometimes it displays account details sometimes zero accounts. Just wondering what's not right with the app. It's not predictable if you can use it or not. It keeps on misbehaving. I have had a million challenges with it including lack of synchronisation leading to me creating multiple accounts despite the fact I was using the same email address. Kindly improve the app and customer experience.
130 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUTVwbCHr6Ms--7hfXFuaQaMBiAMAixEXxZ-lIIhcj-5uxBOPfc=s32)
Laura Ekumbo
The app is great.. or would be great if it didn't have so many bugs. I was excited about it when I was prompted to download it, and when it works it's incredibly convenient. However, it is disappointing that the many bugs haven't been dealt with for months - given the reviews here, and a couple of conversations I've had with my agent and customer service representatives. It concerns me enough to reconsider my choice to save with Britam.
55 people found this review helpful