duka.direct
4.0star
585 reviews
50K+
Downloads
Everyone
info
About this app
duka.direct is all you need for your daily needs - food, grocery, airtime, TV subscription, insurance, government payments and much more using all payment channels.
. Order groceries from over 1,000+ products spanning over 25 categories
. Order food - from over a 150 restaurants in Dar es Salaam
. Pay your bills for utilities, subscription, betting, government payments (LUKU, DAWASA, DSTV, . . Zuku Fiber, AzamTV, TARURA parking, immigration and many more)
Why duka.direct?
. Easy and convenient ordering.
. Save with cashbacks, rewards, promos and offers
. Pay with Selcom pay, mobile money, debit cards or cash-on-delivery
. Choose delivery or pick-up
. Order groceries from over 1,000+ products spanning over 25 categories
. Order food - from over a 150 restaurants in Dar es Salaam
. Pay your bills for utilities, subscription, betting, government payments (LUKU, DAWASA, DSTV, . . Zuku Fiber, AzamTV, TARURA parking, immigration and many more)
Why duka.direct?
. Easy and convenient ordering.
. Save with cashbacks, rewards, promos and offers
. Pay with Selcom pay, mobile money, debit cards or cash-on-delivery
. Choose delivery or pick-up
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info and Photos and videos
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.0
579 reviews
Elena Knickenberg
- Flag inappropriate
October 29, 2024
The deliveries take very long and customer service is very unhelpful and rude. It happened more than once that after waiting for 1 hour for my food they called me to tell me that my order was canceled. I had to go to bed hungry and frustrated. Refunds are not being processed and they are very unappreciative to their customers. I am deleting the app for good and cannot recommend this app to anyone.
Selcom Paytech Limited
October 29, 2024
Dear Elena,
I’m truly sorry for the inconvenience you experienced with your orders. This is not the level of service we strive for. Could you please provide your phone number? Your feedback is invaluable in helping us improve, and I hope to restore your trust in us.
Thank you for giving us this opportunity.
Regards,
Christina
Maryam Mohamedali
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- Show review history
February 15, 2022
Definitely a faster app now. Their services have always been incredible. This has been my go-to for over a year now! However, I personally prefer the old look and feel, this is not very user friendly anymore. Too crowded, smaller icons, not a great flow anymore. Else would've given all the 5 stars. Also no more cash on delivery for those that care.
56 people found this review helpful
David Benny
- Flag inappropriate
January 4, 2023
My major issue is that when notifications pop up, opening them does't lead directly to the specific content. That defeats the purpose of the notification. It's only logical that if a notification comes up, it should lead to exact advertised content otherwise the notifications are useless and annoying. Apart from that consider improving the UI at the Home page. And adding food(menu) photos will make this a PERFECT app. The app is a brilliant idea and will give 5* if this is worked on.
33 people found this review helpful
Selcom Paytech Limited
March 10, 2023
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.
What's new
Bug fixes and enhancements.
