
Raphael McClure Adomey
This app is extremely unreliable. It is frequently unavailable, crashes often, and fails when customers need it most. Instead of making electricity credit purchases easier, it has become a major source of frustration. A digital service should reduce customer stress, not add to it. When vendors are difficult to access, the app should provide a dependable alternative, but unfortunately, it does not. NEDCo should invest in a secure, stable, and robust application.
8 people found this review helpful

Godwin Golfen
The worst ever app you'd ever think of downloading. Nothing like, support available....... When you make a purchase for power and it doesn't reflect within 30mins, it means your money is gone. Messages received on the interface don't show in full, making it impossible to even use the token numbers to recharge in case of pending recharge. If you haven't downloaded it, don't bother, it'll just be a waist of your data and money in the long run.
168 people found this review helpful
Broadspectrum Ghana Ltd
August 30, 2023
Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at +233372022381.

moses dokurugu
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I thought previous raters were exaggerating, but the app is really terrible. I can't even sign up! Verification code never sent! Nothing has changed! Even after the developer tried to help. Now when i creating an account, the feedback is that "account already exists for this number, please try another number". I have not registered any of my numbers!. Then i see "update", but that button is inactive.
42 people found this review helpful
Broadspectrum Ghana Ltd
December 29, 2023
Hi, please email us a screenshot of the error you are facing along with your mobile number at +233372022381 so we can look into this for you. We apologise for any inconvenience.